Pros: Rooms; food; near the theaters; customer service
An overall great experience! Accommodations are lovely; food is great; easy in/easy out; parking, etc. However, they distinguish themselves for their customer service. Especially the doormen; bellboys; luggage storage; valet guys. Genuinely friendly and concerned. We loved them and would stay at the Palmer House many times again.
Cons: Not a darn thing!
We had a fantastic stay, at a very reasonable price and even received an unexpected upgrade! I have been raving about your hotel to family and friends. What a first class operation you folks have in Downtown Chicago!!
Pros: Very clean and close to everything
Jay Pritzker Pavilion, Chicago
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HOW TO GET THERE...
From The North:
If traveling from the North on the Kennedy Expressway or Edens Expressway (Interstate 90/94), exit at Monroe Street and drive east to Michigan Avenue.
If driving on the Outer Drive (North Lake Shore Drive/Highway 41), exit at Randolph Street or Monroe Street and drive west to Michigan Avenue.
From The South:
If traveling from the South on the Dan Ryan Expressway (Interstates 90/94), exit at Congress Parkway and drive east to Michigan Avenue and then north to Monroe Street. If driving on Lake Shore Drive (Highway 41), exit at Randolph Street and drive west to Michigan Avenue.
From The East:
If traveling from the East on the Indiana Toll Road (Interstate 90), take the Chicago Skyway to the Stony Island exit, follow Highway 41 (Lake Shore Drive) to downtown Chicago, exit at Monroe Street and drive west to Michigan Avenue.
If coming in from the East on Interstate 90/94, continue on the Dan Ryan Expressway, exit at Congress Parkway, drive east to Michigan Avenue and then north to Monroe Street.
From The West:
If traveling from the West on the Eisenhower Expressway (Interstate 290), which becomes Congress Parkway, drive east to Michigan Avenue, and then turn north (left) to Monroe Street.
Convenient, 24-hour parking is located in the Millennium Park, Grant Park North, Grant Park South and East Monroe Garages. For rates and other information please visit http://grantparkparking.com/Source/Home.aspx or call 312-616-0600.
The Garages are easily accessed from various points throughout the loop. For directions to the Parking Garages, please click here:
Located at Randolph Street and Columbus Drive, the McDonald's Cycle Center is a 300-space, heated indoor bicycle parking facility provides lockers, showers, a snack bar with outdoor summer seating, bike repair, bike rental and other amenities. Bicycle parking spaces are available free of charge. Locker room and showers are available with bike parking for $1 per day (single day passes must be purchased in groups of ten). Monthly and annual memberships are also available. This facility is ideal for use by both daily commuters and long distance bike travelers. For more information, call 1.888.BIKE.WAY (1.888.245.3929) www.mcdonaldscyclecenter.com
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