Virgin Hotels Chicago Guest Reviews
Write a review
|0.6 miles from Chicago centre|
Write a review
Kevin Wed, 20 September 2023
Timothy Tue, 19 September 2023
Liked: Great location for exploring the city , All staff we encountered were friendly and very helpful.Room we had on the 17th floor was excellent Also would recommend the roof top bar . Would recommend and I would stay again
Sharon Tue, 19 September 2023
Veronica Sun, 17 September 2023
Ann Wed, 13 September 2023
Disliked: I was charged the total in Uk pounds instead of US dollars resulting in an overcharge of over £300! I highlighted to Booking.com that the hold on my card on arrival was far too high but I didn’t even receive any response
Kristie Tue, 12 September 2023
Liked: The rooms are nice
Disliked: I called a few days before to request rooms close or on the same floor, in the end we were 14 floors apart. I also asked for an early check in since we arrived early and needed to go straight to work. Early check in was not available, which is fine, but when we came back at the check-in time one of our rooms was still not ready. The service we received there was not welcoming. I stayed here when it first opened and I would say the experience was night and day. I felt like we met with aggravation rather than hospitality,
David Mon, 11 September 2023
Great time in Chicago, the...
Liked: Great location, friendly staff, comfortable spacious room.
Julie Sun, 10 September 2023
Liked: Location and comfortable bed.
Disliked: Very noisy as on the train loop. Perhaps rooms on the other side quieter
Dr. Sun, 10 September 2023
Would stay here again
Liked: Very stylish
Jana Fri, 8 September 2023