Virgin Hotels Chicago Guest Reviews
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Write a review
Wei Thu, 12 June 2025
Very good
Liked: Great location and good facilities.
Disliked: No water in the room.Getting the stay receipt was confusing.
Ani Thu, 12 June 2025
Very good
Liked: minibar and the ability to make tea/coffee in the room.I loved the shower and toilet separation...
Carmen Thu, 12 June 2025
Very good
Jason Mon, 9 June 2025
Very good
Liked: Central location
Disliked: Located directly on the L line very noisy
David Sun, 8 June 2025
Thoroughly enjoyed our stay.
Liked: An old property which had been sympathetically altered into a hotel. Some of the old features restored to give the public areas atmosphere. Excellent position in the city. Lovely restaurant with excellent food. Rooftop bar good fun and another atmospheric bar on 2nd floor. Well thought out very comfortable bedrooms.
Aurelia Sun, 8 June 2025
Best night ever
Liked: Location and Staff was amazing
Steve Fri, 6 June 2025
Exceptional
Philip Tue, 3 June 2025
Superb
Janelle Tue, 3 June 2025
Exceptional
Liked: We were upgraded to a suite for free upon arrival. The room was spotless. I couldn't find one hair or piece of dirt, lint, or trash.
Disliked: Nothing
Doina Mon, 2 June 2025
Stay away!
Liked: The location is amazing, the restaurant on-site is great. The rooftop is clubby-style, the music it’s so loud that you can’t hear the other person talking.
Disliked: I really wanted to like this hotel because I’ve been to the one in Vegas, but the Chicago one is a no-go. When I arrived I noticed that the blanket’s inside cushion was just… balls from excessive washing and it was unusable. I asked for a new one and it took them 6-7 hours to bring one! I couldn’t go to sleep because it was 10pm and I was still waiting for a blanket, after checking in twice at the reception. Do your guests have to beg for one? The room is sooooo dusty dusty, invest in better cleaning!for a hotel that expensive, they can’t even add usb ports next to the bed