Frequently Asked Questions on ConcertHotels.com.

Please use our FAQs below to help answer any questions you might have. If you have an existing reservation and still need assistance please get in touch using the form on our My Booking page, and we'll reply as soon as possible, typically in 24-48 hours.

I haven't received my hotel confirmation email - where can I view/print a copy?

Please go to My Booking to access your reservation details

You'll need your trip ID, and the email address you booked with.

How do I cancel my hotel reservation?

Please go to My Booking to access your reservation details.

You'll need your trip ID, and the email address you booked with.

Please check the individual hotel policy prior to cancelling your reservation.

Some reservations are non-refundable.

Where can I find out more about a specific hotel?

Frequently Asked Questions

Please go to My Booking to access your reservation details

You'll need your trip ID, and the email address you booked with.

Please go to My Booking to access your reservation details.

You'll need your trip ID, and the email address you booked with.

Please check the individual hotel policy prior to cancelling your reservation.

Some reservations are non-refundable.

The hotel information displayed on our website is updated regularly.

If you need further details about a specific hotel, please contact the hotel directly.