Chicago Athletic Association part of Hyatt Guest Reviews
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Faith Thu, 5 June 2025
This hotel has a great...
Liked: Loved the location and design
Disliked: My room was facing a wall
Vivien Tue, 3 June 2025
A spacious, comfortable room in...
Liked: The junior suite was spacious and comfortable and the building has a pleasant art deco feel. The location was convenient for the finish line of the half-marathon, in which our son was running, which was the main reason for choosing it.
Disliked: The fridge didn’t work: we called the front desk to request an engineer and were told that it wasn’t actually a fridge!
Virgil Mon, 26 May 2025
Very poor
Liked: Location was great. Bellman was terrific.
Disliked: Hotel manager and the concierge on Saturday evening were a disaster, giving me the wrong information about taxi service on Sunday..Trying to book a room directly with the hotel rather than through a booking agent. Took me over 40 minutes to make contact even with a voice and then another 10 minutes to locate Central Hyatt reservation services. I'll not use Hyatt again
David Thu, 15 May 2025
Superb
Lynn Tue, 13 May 2025
Very disappointing
Liked: Location was great and vibe is very cool.
Disliked: Terrible noisy room close to street level. Complained but wasn’t able to move us until the next night. They really should have comped our room but gave us nothing.
Lauren Wed, 7 May 2025
Fairly underwhelming for the price
Liked: The location is great for tourist spots such as the aquarium, the art institute, skydeck and 360.
Disliked: Overall we were pretty underwhelmed by the service (which was generally great in Chicago), the lack of room service on day 1 and the staff’s lack of interest. We wouldn’t choose to stay here again.
Botros Tue, 6 May 2025
Very expensive, not the best...
Disliked: The phone in room wasn't working, had to call central reservations to be given property phone, kept calling from my cell phone until someone answered me just to be able to order my in room dining!!!Room 1013
Starice Tue, 6 May 2025
Exceptional
Liked: Modern bathroom, comfortable bed.
Disliked: Rooms are expensive but conference was held in this hotel.
Deena Tue, 8 April 2025
Very good
Schwartz Wed, 2 April 2025
Clean, pleasant , safe, comfortable