The Langham Chicago Guest Reviews
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|1.7 miles from Chicago centre|
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Jonathan Sat, 12 January 2019
Nigel Wed, 2 January 2019
Liked: The Langham Chicago is just Gorgeous.... staff are impeccable, building itself is a joy to be in, decor and spaces beautifully in sync with the character of the building itself too. All the service was without fault, rooms beautifully designed and the comfort of the bed was second to none we?ve slept in anywhere!
Disliked: We had an executive club room, on the club lounge floor. Evening cocktails/canapés were just lovely. As was check-in etc. Only one complaint: the breakfast up in the lounge was a bit short on variety, offering and quality. Limited cereal and fruit selection, but more importantly no choice of eggs available and only rather dry scrambled eggs on offer. No fresh eggs of any kind could be provided, apparently, which was a shame. No sausages, and pastries limited too. Staff were struggling to replenish everything in time also (not their fault of course, just under staffed). As later breakfasters, it felt like it was being allowed to ?run down? as the time headed towards the 10:30 finish. Didn?t bother partaking last couple of mornings!
Tim Wed, 2 January 2019
We enjoyed the stay and...
Liked: Staff was very helpful. Especially Amanda, Concierge.
Disliked: Room rate.
Matt Wed, 2 January 2019
Perfect hotel, comming agin.
Wendell Wed, 2 January 2019
Tian Tue, 1 January 2019
feels nothing like a 5-star...
Liked: Pool is very nice with a hot pool next to it.
Disliked: when i checked in i asked front desk if there is any room with view. she said there is only one room left. after we went to the room, we found the water temperature switches between cold and hot so there was not way for us to take a shower, so we call service desk and they went to check the water pressure. it became even worse after they adjusted it, so they ended up moving us to another room. what happened to "there is only one room left??". also, the new room still has the same problem with the shower water. just terrible. rooms are also older than i expected. in all, it's nothing like a 5-star hotel for me. wouldn't recommend to any friend!
Anna Sat, 29 December 2018
Beauty value awesome food and...
Liked: Decor service locationAmenities esp cinema suite
Kathy Fri, 28 December 2018
We had a great Christmas...
Liked: The service was excellent, especially helpful Robert Meyer and Philippe, the concierge.
Anonymous Fri, 28 December 2018
Michelle Thu, 27 December 2018
Disliked: That I have to leave