great environment and great staff!

Liked: the services they offered and the professionalism
Disliked: the rooms were small and seemed tight

Superb

Superb

Liked: central location, friendly staff, decent room

excellent location and very comfortable

Liked: location amazing and great value
Disliked: nothing

Very good

Great

Liked: Location was greatStuff were politeRoom was clean
Disliked: The view outside the window was not so good

Best Hotel for Downtown Chicago

Liked: The Pendry is the best hotel I've stayed at in Chicago. The staff is beyond helpful and kind, going out of their way to give guests the best experience they can. The location is within walking distance of nearly everything, and if you want to see the river, it's right there! The distance from the Museum Campus is about 30 minutes by foot, but easy to get to via Lyft as well. the beds were comfortable, and the bathrooms very nice. Will definitely be staying here again.

Exceptional

Liked: Bronte at check-in set a high bar with a great level of service, that continued for the rest of my stay. I may be back to Chicago soon, Pendry will be at the top of my list when I am looking for accommodations. The only change I might make is a different room choice just to experience the views in the tower options. I was in a corner studio, it was excellent and provided more than enough space.

Spectacular service, great hotel.

Liked: Breakfast was overpriced but good. $70 for two (breakfast sandwich and egg breakfast) was just a bit much for an average morning meal.
Disliked: Other than the breakfast, everything was great. Actually, we have no complaints about the hotel at all.