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citizenM Chicago Downtown

eeee - (888) 420-1643
citizenM Chicago Downtown, 80 East Wacker Place, Chicago, IL -(888) 420-1643
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2207 Ratings)
0.4 miles Jay Pritzker Pavilion
t9 mins walking
BOOK ONLINE OR CALL - (888) 420-1643
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The Spotlight on citizenM Chicago Downtown

Smart, Stylish & Central – citizenM Chicago Downtown

Modern, tech-savvy, and full of personality, citizenM Chicago Downtown is ideally located in the heart of the city, just a short walk from iconic landmarks and major music venues. This 4-star hotel blends design-forward interiors with smart-room technology, offering a cozy, connected stay for travelers who value both comfort and convenience. With Ohio Street Beach just a mile away and the buzz of Millennium Park moments from the door, it’s a top pick for those staying in town for a show.

Why Concert-goers love it

The location is a dream—close enough to stroll to popular venues, yet tucked away enough for a good night’s sleep after the encore. With a 24-hour front desk and late check-out at 1:00 PM, you don’t have to rush your post-gig wind-down. Public transport is easy to access, and the hotel’s shared lounge and bar are perfect for a pre-show meet-up or a late-night recap.

Who this Hotel is great for

- Groups of friends looking for a fun, central base
- Solo travelers catching a once-in-a-lifetime show
- Couples turning a concert into a weekend escape
- Fans wanting peace after a loud night out
- Budget-conscious music lovers who want style without the splurge

Food and Drink Options

- The on-site restaurant serves crowd-pleasing fare and is great for a quick bite before heading out
- A stylish hotel bar offers drinks into the evening
- Buffet breakfast is available, ideal for slow mornings after late nights
- Walkable options nearby mean you’re never far from late-night snacks

Nightlife Options

- Within walking distance of some of Chicago’s best bars, lounges, and clubs
- The hotel bar is a relaxed spot for a nightcap and conversation
- Easy access to the city's live music scene via transit or on foot

What People Say

Guests rave about the modern design and tech-friendly rooms—each equipped with an iPad to control lighting, temperature, and entertainment. Reviews also highlight the friendly staff, spotless cleanliness, and central location that makes exploring (or concert-hopping) a breeze.

Areas for Improvement

Rooms are compact, so if you’re traveling with lots of gear or a big group, pack light or prepare to get cozy. There’s no on-site parking, but plenty of garages are nearby.

The Bottom Line

For music fans who want a smart, stylish stay in the middle of it all, citizenM Chicago Downtown hits the right note.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Luggage storage & lockers
` Non-smoking property
` Allergy-free rooms available
` Takeout dining services available

citizenM Chicago Downtown Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Julian Wed, 11 June 2025

I would prefer other options...

Liked: Central and close to many attractions
Disliked: Customer service and attitude was not pleasant and the noise from outside at night. I thought the rooms were sound proof

4.5

Wonderful - 4.5 out of 5

Ivan Wed, 11 June 2025

Small rooms, perfect location

Liked: Staff was great. Location is perfect. Great breakfast.
Disliked: I didnt expect the rooms to be SO small. Expensive for the price you pay. Otherwise, everything was perfect.

3.5

Good - 3.5 out of 5

Jenkins Wed, 11 June 2025

Good

4

Very Good - 4.0 out of 5

Stefanie Wed, 11 June 2025

Very good

5

Exceptional - 5.0 out of 5

Christine Tue, 10 June 2025

Exceptional

Liked: Funky design, small but super functionally designed rooms, love it

5

Exceptional - 5.0 out of 5

Keene Tue, 10 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Tue, 10 June 2025

All very enjoyable - excellent...

Liked: Did not eat breakfast at hotel. Enjoyed all the tech touches.
Disliked: My only complaint - shower could have been a few degrees hotter.

3.5

Good - 3.5 out of 5

Saprecia Mon, 9 June 2025

Great staff, customer service, great...

5

Exceptional - 5.0 out of 5

Garcia Mon, 9 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Stephane Sun, 8 June 2025

Very good

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citizenM Chicago Downtown 80 East Wacker Place, Chicago, IL