citizenM Chicago Downtown Guest Reviews
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11.7 miles from Chicago centre |
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Cristina Sun, 21 April 2024
Good value, great staff, not...
Liked: The staff, especially the two ladies working during the evening, were amazing!! Made my trip!! The hotel was nice, funky and clean. Location is great!
Disliked: My only complaint is that the beds and pillows are not very comfortable. I found them very hard and didn’t sleep well.
Diego Sat, 20 April 2024
Exceptional
Liked: The technology in the room
Keith Sat, 20 April 2024
I had a great experience
Liked: The location was the best. I loved it
Disliked: The view could’ve been better
Oswaldo Sat, 20 April 2024
Exceptional
Liked: Amazing design, very confortable
Crystal Thu, 18 April 2024
We be coming back soon
Liked: The whole hotel was beautiful and the staff were helpful
Disliked: None
Matthee Thu, 18 April 2024
Exceptional
Eunice Thu, 18 April 2024
Superb
Ann Wed, 17 April 2024
Awesome getaway location!
Liked: Breakfast was great. This is a very "hip", fun place to stay. The location was excellent. We appreciated the extra time for late checkout which is always a bonus! We only booked one night but changed our plans after that and stayed a second!
Disliked: The parking situation is difficult and expensive, just an expectation in Chicago, I guess. However, offering a vouchure or validate for part of the cost would be VERY HELPFUL and definitely set you above the rest. A couple of other hotels in the area do that for part of the cost and it makes a big different for the planning and budget on getaways!
Lorena Wed, 17 April 2024
Great hotel!
Liked: I liked the big bed, the technology and clean room. Also, the small size of the room makes you think that you really don’t need more space than that.
Disliked: I assumed I had a room with a river view/city view since that is what I booked (apparently not) through booking. At least, those are the photos posted.
Pablo Wed, 17 April 2024
Pleasant