Residence Inn by Marriott Chicago Downtown/Loop Guest Reviews
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Davide Fri, 25 April 2025
Amazing for families.
Liked: The room was extremely clean. The mattress were very comfortable (even the Murphy bed).They changed our towels everyday.The kitchen was well accessorized.Breakfast was very good and they have a lot of space for the tables.I truly recommend this place for families with kids.
Michael Wed, 23 April 2025
Booked due to the proximity...
Liked: Breakfast was great, offering a wide variety each day. Staff in breakfast area were very attentive and friendly.
Disliked: Room has only one window and it looked out onto the alley and into the adjacent rooms requiring curtain to be closed most of the time.
Ferida Tue, 22 April 2025
Roomy comfortable and roomy. A...
Liked: Well designed in a moderate way. Good taste and all the facities you could need. The addition of a very good restaurant was a bonus.
Disliked: Not much of a view.
Carlos Mon, 21 April 2025
Superb
Kim Sun, 20 April 2025
Exceptional
Vajira Sat, 19 April 2025
Pleasant.
Liked: Location, service, cleanliness, breakfast, most of all the kitchenette.
Disliked: This was our 4th time staying at Residence Inn hotels during the last two years. We stayed at LA, Downtown, Montreal and Toronto in 2024. Our checking out experience was different this time. Didn't receive an email or printed copy of the receipt until I requested.The room charges for the 4 nights were very different from what was listed at Booking.com site. It was $209 for 4/12, $179 for 4/13, $309 for 4/15 and to my disbelief $459 for 4/15. We are experienced travelers and never had this type of discrepancy re. room charges before!!!! Although the total amount charged was the same as quoted by Booking.com, I was puzzled by this outcome?We had a pleasant stay. House keeping was excellent. The hotel staff was helpful and friendly. Breakfast menu had healthy choices included. Our room was quiet, clean and the bed was comfortable. They let us check in early as requested. That was highly appreciated. We like the kitchenette attached to the room. The location is central and convenient. Overall, very good except for the bizarre room charges.
Barksdale Mon, 14 April 2025
Exceptional
Liked: Great location, convenient to public transit and lots of attractions. Nicely appointed rooms. Staff were all very friendly. Very clean!
Melinda Sat, 12 April 2025
Superb
Shytriauna Tue, 8 April 2025
Superb
Phuong Mon, 7 April 2025
Very good
Liked: In the heart of Chicago
Disliked: Can’t valet in & out multiple (only 2 times per day)