The Royal Sonesta Chicago River North Guest Reviews
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William, Arlington Heights, visiting Galleria Marchetti
Welcoming staff; great room; clean; a wonderful stay!
Liked: Excellent stay.
Disliked: Can't think of any.
Cyadette Mon, 7 July 2025
My stay was fantastic
Liked: The stay is always warmy and comfortable
Disliked: There isn’t ice machine on each floor
Magali Mon, 7 July 2025
Not amazing but nice proximity...
Liked: It is very near the Riverwalk, which is a great location. The room was very spacious. Staff at check in were friendly. The lounge with fireplace at the reception is nice.
Disliked: The 'city view' looked out over trash bags and a back street, it was not great. The hotel is also quite outdated. The toiletries left in the room were a bit dusty/dirty. It feels a bit forlorn.
Tiffany Mon, 7 July 2025
Exceptional
Océane Sun, 6 July 2025
Great location too bad the...
Liked: The staff was welcoming and the location was good.
Disliked: Unfortunately, booked the hotel for the swimming pool as part of the amenities, but it was not open and it was not mentioned anywhere on the website or a reservation. Also, I tried to contact a few times the staff and it was not clear as to when it will be open.
Noor Sun, 6 July 2025
Average
Lainie Thu, 3 July 2025
Exceptional
Susanne Sun, 29 June 2025
Good hotel, nice location, helpful...
Liked: Very good location, nice views, really friendly, helpful staff.
Disliked: The carpet in the room needs a deep cleaning and the bedhead a new cover. Some dusty corners.
Smith Sun, 29 June 2025
Everything was great besides the...
Liked: Very nice and everyone was super nice, friendly and helpful.
Disliked: The pool was closed for maintenance. Total bummer!
Kyeshia Sat, 28 June 2025
Very good
Darya Wed, 25 June 2025
Exceptional