The arena is awesome! The concert was great. Highly recommend going to concert/games there.

Liked: Phil Collins was great.
Disliked: All of the up and downstairs to get to seats.

Liked: Seating and multimedia display.
Disliked: Access to cabs/uber/lyft.

We were seated in the upper level and we were squashed with no room to even stretch your legs and for people to move in and out of the row. The steepness of the rows is ridiculous and judging by the way some attendees were drinking and dancing it's an accident waiting to happen! The arena is expensive; beverages wine and cocktails which are not even good quality and tickets from $100. I would not recommend it to anyone and think what a shame - a new arena and it offers a miserable guest experience! I can only think it was greed on the part of the owners to seat as many as they could and they could have made it a wonderful time for everyone! Bring back the Palace, so many people miss it especially where we live Rochester and North of there.

Liked: The range of food items.
Disliked: Expensive; poor seating.

On my bucket list. Awesome experience with my Grandson.

Liked: Atmosphere.
Disliked: None.

Paid a lot of money for tickets to see Lady Gaga and where our seats were we couldn't see ANYTHING because the scoreboard/speakers were in the way.

Liked: Great atmosphere.
Disliked: Terrible set up for concert viewing.

My 1st time and won't be my last!

Liked: The Eagles. Nuff said.
Disliked: No. Everyone was extremely friendly.