Fairmont Copley Plaza Guest Reviews
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Write a review
Daniel Thu, 28 August 2025
Very Nice Room in the...
Liked: Room was very nice. Big and everything you need. It's an old building but still they keep it very current. Great at front desk (not so much at concierge-bell boys). I believe a lady by the name of Bethlehem was superb at check in. The room we requested was not available but she managed to upgrade and included a nice amenity for the trouble. Location is the best in Boston.
Disliked: One of the three elevators was not working, so a bit delayed the elevators. The fact that the room with two double beds we reserved was not available and our daughter had to sleep on a twin rollover bed also makes it impossible to give a 10. Some work in Copley Square limited a better view, but not the hotel problem.
Syed Wed, 27 August 2025
Very good
Disliked: Fixtures are a worn out but overall atmosphere is clean
Burce Wed, 27 August 2025
Superb
Sean Sat, 23 August 2025
Good
Turhan Sat, 23 August 2025
Very good
Hanrin Fri, 22 August 2025
Exceptional
Eric Fri, 22 August 2025
Passable
Liked: It’s old and needs renovations
Dale Thu, 21 August 2025
Bill was undecipherable. Hotel was...
Liked: The Hotel was great
Disliked: I felt blindsided by the bill which included a $623.20 “Package Charge” no explanation was provided when questioned about it.
Chaudhry Mon, 18 August 2025
Superb
Adriaan Mon, 18 August 2025
Lovely service
Disliked: The room needs urgent updating! Not what one expects. Threadbare carpet. Peeling paint