Classy and beautiful hotel

Liked: A beautiful and historic hotel on Copley Square. The lobby is gorgeous and very classy, as are the restaurant and bar. The halls and rooms are well appointed with lovely carpet and marble bathrooms. we love staying here when we come to Boston.
Disliked: bathrobes would have been a plus

Superb

Very good

Bad

Liked: The staff
Disliked: The rooms were dirty the lights were dim felt like a haunted house

Very good

Good

Great place to be

Liked: I been booking at Fairmont for so many years than everything is as I expected...a great hotel, great location and staff more than good

Fantastic location and regal hotel....

Liked: Breakfast was good. Staff was not very friendly.
Disliked: The main reasons I couldn?t give the best rating was because the bathroom vanity area was tiny and a poor value considering the cost of the room. There?s much extra floor space in the room that could be better utilized to expand the very small bathroom. Also. almost every time we asked for our car to be brought up by the valet it took a long time. About 20+ minutes. There was also usually no attendant there to assist while we waited for the car.

Very good