Fairmont Copley Plaza Guest Reviews
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Write a review
Rabih Wed, 9 July 2025
Very good
Liked: All ok
Disliked: There was some small cockroach that we didn’t make attention abt it only morning
Melissa Mon, 7 July 2025
Superb
Liked: Good service, nice hotel, room service was excellent
Disliked: A little bit expensive for what they offer, needs renovation.
Candy Wed, 18 June 2025
The hotel had good things...
Liked: The property was conveniently located for the downtown activities we wanted to do.
Disliked: There wasn’t a microwave or refrigerator in the room. But, there was a set of scales in the bathroom as well as a crocheted toilet paper “hat” (a cover for the back up roll of toilet paper. Also, and this is my fault, not the hotel’s or staff’s, we stayed in a King Deluxe which I thought would have a pull out couch or at least a couch that could be slept on. Again, my fault, I should have verified that. I’m not sure who was in the meeting(s) where those decisions were made but it’s possible their input may be valued too much.
Green Wed, 11 June 2025
God location to see Boston
Liked: Location
Disliked: Expensive
Anne Wed, 11 June 2025
Exceptional
Paul Mon, 9 June 2025
It was ok but only...
Liked: It central. The room was ok but kinda run down. Some of the staff were excellent (helpful and pleasant) but some were very poor (at check in receptionist was arguing/fighting with porter).
Disliked: There was water leaking onto the floor. The bathroom had stains all over the wallpaper and the paint on the ceiling was coming off. The room was $2700+ for four nights so I had hoped for more.
Simpson Sat, 7 June 2025
Very good
Liked: Staff and gold facilities
Disliked: Room to close to gold club, noisy
Sam Sat, 7 June 2025
Exceptional
Angeline Thu, 5 June 2025
Loved it
Liked: The lounge was the best!Ba
Disliked: Bathroom was a tad small
Jeffrey Mon, 2 June 2025
Always a wonderful experience
Liked: I love the amazing staff ! Yes, the hotel is gorgeous, but the people working at the Fairmont made our stay so amazing. It’s the only Hotel I will stay while visiting Boston.
Disliked: I have nothing negative to say