Comfort Inn & Suites Hotel Smyrna Guest Reviews
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3.6 miles from Smyrna centre |
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Beth Thu, 21 March 2024
Thumbs down!!!
Liked: Location was fine, breakfast was nothing special.
Disliked: We had traveled over 10 hrs, got checked in, & carried all of our stuff up to room to find a very old outdated room with a TV that didn't work. The outside of the hotel was very nice looking. Went to call the front desk with the phone they had in the room, but it was disconnected, Paint was old & bubbled in the bathroom. Bathtub had no plug. They offered to move us to a room close by, but after working on the lock on the door of that room, they said they couldn't get the lock fixed. We were too tired to move all our stuff again, so we just went to bed & left early the next day. All that for $90!!
Omar Tue, 19 March 2024
Pleasant
Harper Tue, 19 March 2024
Not a place you want...
Liked: Nothing At All!
Disliked: The room was dirty still. it was broke door knobs . It was trash inside the couch where the let out bed was. The morning staff was very rude and argued with me because someone cleaned my room and stole my snacks and waters out my room and act like they didn’t know who took it . The cursed me out and was very disrespectful.
Armando Mon, 18 March 2024
Poor
Liked: Decent breakfast with reasonable hours, bed was comfortable & the shower was very nice.
Disliked: Not upfront about pricing, terrible communication skills with staff, and the whole "back door" situation was very weird and off putting.
Masadeous Mon, 18 March 2024
Bad
Disliked: The service the room and the staff
Latasha Sat, 16 March 2024
Uncomfortable & Hot !
Liked: The location was easy to find
Disliked: The fact that the temperature of my room was extremely hot from the time I checked in from the time I checked out . Complained about it the front desk told me they had no more rooms definitely an uncomfortable & hot room . Manager claimed they would accommodate me for the 3 night stay I called & called & they lied & lied would not recommend staying here!!
Chassidy Fri, 15 March 2024
Bad
Liked: The breakfast was awesome
Disliked: Our room had a refrigerator that didn't work, the curtains had mildew, hair was on the bathroom floor, so we were moved to a 2nd room which okkkk, while we were out there was a leak in our room from upstairs the ceiling started falling in so were moved to a third room on the 4th floor, the shower half way work and there was blood stains on the cover
Dwight Thu, 14 March 2024
Never went to the hotel
Tomeiko Tue, 12 March 2024
Nice, centralized location to rest...
Liked: Itish was very nice and helpful
Disliked: N/A
Karen Thu, 29 February 2024
Very poor