Wyndham Grand Pittsburgh Downtown, Pittsburgh

Overall it was good. Staff was great and very helpful. Restaurant staff was very friendly. Wish there was access to drinks and snacks via vending machine after hours. If you're attending any football game or baseball ball game this hotel is walking distance which was awesome.

Liked: Staff overall were great. Very friendly and helpful.
Disliked: Disappointed that our room furniture had damage in the wood from past visitors. Definitely wished there was a vending machine or two to get a drink or snack from after hours.

I opted for the room upgrade, which was presented at $26 but ended up costing $31. When checking in, the front desk was confused about what the upgrade would be. Then we arrived in the room, it was not an upgraded "deluxe king view". After heading into the city for dinner, we returned to the room and it was 75* and very stuffy. I called and was told an engineer would come to fix it - we waited over an hour and no one came. Hours later we came back after the show, and it was still 70*+, and it was a miserable temperature for sleeping. Then there was the bed, which was the smallest king I've ever seen. The box spring was two twin bed box springs pushed together, and the mattress bowed into the center badly. I would avoid this hotel.

Liked: It was in the city.
Disliked: The room and broken HVAC.