Newport News Marriott At City Center Guest Reviews
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7.9 miles from Newport News centre |
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Nancy, Gambrills, visiting Ferguson Center for the Arts Mon, 10 December 2018
We just happened to attend when a Christmas festival was going on in the town center. It was an added bonus to our trip. We had fountain view room and it was beautiful, especially with all of the Christmas lights lit. We will be back next year for sure!
Liked: Friendly staff. Clean and nice hotel. Very convenient to the little Town Center. Plenty of restaurant options.
Disliked: No complaints.
Christina, Ruther Glen, visiting Ferguson Center for the Arts Mon, 6 February 2017
Yes, I would tell people about your hotel. It was very convenient to shops. We had dinner atTravinia's, using your coupon. They were very nice.
Liked: It was quiet - we could get a good night's sleep.
Disliked: The gentleman on duty at the front desk was not the most helpful.
Jason Sun, 14 April 2024
Exceptional
Albert Mon, 25 March 2024
Great Location, Great Staff, Wonderful...
Liked: N/A
Angela Wed, 6 March 2024
Everything at the Hotel was...
Disliked: The hotel was unable to locate a reservation, the name was slightly misspelled on the reservation and the front desk was unable to pick up on the error. Our employee had to pay out of pocket for his stay. However, the Hotel not long after charged our business card for a "no show". Making a total of 3 charges for 1 stay, the hotel later dropped the "no show" charge, but the room cost our school district double because of the error.
Steven Sun, 18 February 2024
Very good
Danielle Mon, 12 February 2024
Good
Liked: Beautiful hotel with friendly staff.
Disliked: The mattress was absolutely horrible and was not commensurate with the rest of the facility.
Moore Thu, 11 January 2024
Very good
Janet Thu, 11 January 2024
Not worth $500
Liked: The room was comfortable and clean.
Disliked: The staff check seemed helpful, but my reservation did not show up. I waited in lobby for 30+ minutes before being able to check in. I had to call customer service at booking.com for that to even happen. They forgot the breakfast initially. The next morning, the staff at breakfast was rude, didn’t remove dishes from table or explain how the breakfast worked. Then….. I had a double charge on my credit card for this one night reservation. $500+ for one night is unacceptable.
Dionne Thu, 11 January 2024
Great stay. I will return
Liked: The hotel was very accomodating and the Breakfast was AMAZING.
Disliked: Could have used a few more servers for the restaurant due to having such a large group that checked in Friday night, otherwise everything else was fine. Mr. Taylor was EXCEPTIONAL and deserves a raise. He was the ONLY person available to assist with luggage on Friday evening and all day Saturday and he went ABOVE and BEYOND to satisfy everyone's needs.
Deboron Wed, 10 January 2024
Great
Liked: The property was very clean. The staff was very friendly & everything was very professional.
Disliked: N/A
Yvonne Sat, 6 January 2024
Exceptional