SureStay Plus Hotel by Best Western Point Richmond Guest Reviews
Write a review
2.7 miles from Richmond centre |
Write a review
Gloria Wed, 24 April 2024
Exceptional
Darmeisha Mon, 22 April 2024
Bad
Liked: Bad experience
Disliked: Was sexual assaulted by employee
Deborah Mon, 22 April 2024
Comfortable - standard train noise-...
Liked: Location is excellent. Neighborhood is iffy. Always rough looking. Only place in the area. Second stay due to friend. Much quieter this time. Beds are comfy not too soft. Not to firm. Pillows are squares and a bit odd. Coffee in room. Did not have the breakfast.
Disliked: Rough neighborhood. Never leave anything in car. Nothing! Always people walking about.
Gloria Tue, 16 April 2024
Exceptional
Liked: Friendly staff
Gloria Tue, 16 April 2024
Best stay I would of...
Liked: The staff is very nice and response to any concerns or questions you have with a very professional and friendly manner
Disliked: Everything was perfect
Lynn Mon, 15 April 2024
Exceptional
Verified Hotel Guest Sun, 14 April 2024
Liked: The rooms were clean and well taken care of. The staff was very friendly also.
Disliked: The location is not very great. It was very loud and too much noise that we couldnt sleep.
Victor Sun, 14 April 2024
Very good
Parthasarathi Sat, 13 April 2024
Quite good
Liked: Staff at the reception were exceptionally helpful, special mention must be made of Kareena who provided us with frjuits for dinner when our pizza delivery failed us. she also took care of our luggage when we went on a trip to Yosemite.
Disliked: Breakfast quality can certainly improve. Even though basics were ok, quality of scrambled eggs wasn't great, nor were there enough good quality fresh fruits (in California ! ?). Also, no assistance from staff was available.
Luiz Thu, 11 April 2024
Pleasant
Liked: Breakfast was good and rooms were clean. Bed was comfortable
Disliked: We were given a smoking room and my asthma was triggered all night. It was also super loud at night people were making a ton of noise above us and on the sides of us. The rooms are definitely not soundproof. Thankfully there were earplugs as that was the only way I was able to sleep.