Four Points by Sheraton Cleveland Airport Guest Reviews
Write a review
Write a review
Ann McG, Kingsville Ontario Tue, 24 July 2012
Overall - nice.
Liked: Really good staff; nice breakfast. Thank you - we always look for a Holiday Inn.
Disliked: A bit confusing at the entrance.
Deborah Sat, 16 July 2022
Very poor experience
Liked: The person at the desk in the morning was kind.
Disliked: Everything could have been better. The experience was terrible. I'm waiting on a refund due to the issues I encountered. I will follow up with that if I don't receive it.
Phil Fri, 8 July 2022
Exceptional
Anonymous Tue, 5 July 2022
I would not recommend
Liked: staff was friendly
Disliked: carpet was very dirty, no soap to wash hands, ice machine not working. smelly
Luis Tue, 28 June 2022
Passable
Ed Fri, 13 May 2022
Good
Max Mon, 2 May 2022
It’s ok
Disliked: There was a fire alarm and no staff will be able to give information about the problem, many people left the property.
Christopher Sun, 24 April 2022
Pleasant
Rachel Fri, 22 April 2022
Exceptional
Berdetta Wed, 20 April 2022
Error after error-hidden fees
Liked: 15 min. drive to venue.
Disliked: Overcharged on room after speaking to front desk clerk and assured my card would not be charged. Card charged again at checkout. Questioned charges at front desk and clerk said card was not charged only showing booking.com fee. Contacted property manager without a follow-up call back. Booking.com fee was disclosed by front desk clerk at check-out. Second time having an issue with reservation through booking.com.
Sharon Sun, 17 April 2022
Pleasant
Liked: Close to airport
Disliked: Was not told there was a swingers convention at the hotel. Did not want to see naked people walking the halls , did see that. Was not happy.