I would book with this hotel again - hopefully the housekeeping issues will be addressed.

Liked: Front desk staff were very friendly and accommodating.
Disliked: Poor service from housekeeping staff; room was not cleaned and then after requesting service they only did a partial clean.

Exceptional

Exceptional

Liked: Great historic western cowboy hotel, authentic and clean and comfortable and right in downtown. I'll be staying here every time I hit Cheyenne.

Superb

It was great

Liked: The location was great, the room was great, full of charm
Disliked: All good

Please spend money on this...

Liked: No breakfast as served.
Disliked: New beds, sheets were awful, towels were so thin and useless, pillows were nothing shouldn't even call them pillows. Didn't feel comfortable and couldn't get comfortable.

Comfortable, quiet, great staff!

Liked: The room was clean and comfortable. I was a little disappointed that the restaurant and bar were closed as they were one of the reasons I chose to stay at the historic plains. The staff were kind and helpful and answered any questions I had while staying there. I loved the historic vibes of the building; it was probably my favorite part of my stay. It is within walking distance of anything I needed from food to entertainment. I will be choosing the historic plains again. Thank you!!
Disliked: There was a lot of built up lime and water in the tub and I did find some garbage left over from the last person. The fridge was also not very clean but all in all it was fine.

Stay away until it’s completely...

Liked: Location is convenient to downtown.
Disliked: Room was filthy with stained carpet, mildew in bathroom. Bed is clearly over twenty years old. Smoke detector had been removed. Hotel is understaffed and has a SRO/flop house vibe.

Very unique property. Room was...

Liked: Room was clean
Disliked: Location is a little loud

Exceptional