Liked: I loved this hotel; our trip went very smoothly from check in to check out :) Will definitely be staying again.

We stayed here on an overnight visit to Charlotte. When we arrived the king bed that I requested was not available. However, the gentleman at the front quickly accommodated with us with another room, and the view was perfect. Staff was very nice, no complaints at all. The shuttle was a plus plus! Very clean hotel!

Liked: Shuttle and location.
Disliked: None.

Liked: Room was spacious and clean. Staff was very nice. Location was perfect for us since we were visiting the NASCAR HOF which was right across the street.
Disliked: Only negative was the $15/day charge for parking.

Living area room was very spacious especially for a concert hotel. We had several little girls with us and had room to set up air mattresses, which was a good thing since the pull out sofa was only for one person. Don't know why because there was plenty of room for a queen size sofa bed.

Liked: Adjustable King Bed.
Disliked: Sofa Bed was only a twin size bed. I have never been in a hotel that had a twin size pull out. We had two children with us so we had to call for a cot too.

I have stayed at this property twice. The staff is very friendly. The rooms are spacious and clean. Excellent downtown location. I will stay here again!

Liked: Shuttle service. Friendly staff.
Disliked: Charge for parking.

The room was very nice and the shuttle service was great! Hotel staff friendly; very convenient location. Nowhere to really lounge around. Cocktail bar and pool both looked pretty uninviting. Parking cost $10.

Liked: Shuttle; room.
Disliked: Pool; lounge.