Good

Liked: The location was convenient, some of the staff were attentive, i had asked the front desk for towels, never got them and needed to track them down. loved the breakfast buffet!
Disliked: We had looked forward to the pool and hot tub, frankly the bathroom was disgusting, the little glass tables in the pool area i cleaned off with lysol wipes myself, there were never enough towels, the hot tub color didnt look right, like the chlorine.

Liked: Booked a room with two bed and got to the hotel and was never told they were over booked. Got to the room and only one bed in room. Went back to front desk and was told they were over booked and they could do nothing for us. Poor customer service
Disliked: Booked a room with two bed and got to the hotel and was never told they were over booked. Got to the room and only one bed in room. Went back to front desk and was told they were over booked and they could do nothing for us. Poor customer service

Liked: Location. Highway access.
Disliked: Peeling paint on ceilings. Beds were uncomfortable. Breakfast was not eaten. Cheese danish were served uncooked, raw . I had no faith in kitchen staff. We went to a restaurant for breakfast. I booked based on breakfast as we had an early start.

Very good

Below expectations. Won't stay there...

Liked: Price was good
Disliked: Staff was non-enthusiastic. Acted like they didn't want to be there. Check-in person gave us wrong instructions to get to our room. Showed up to breakfast and there was a sign that no hot breakfast was available. All coffees ran out. When replaced, the cups ran out. Staff was asked and they said there were no cups but a customer later opened the cabinet below and found cups. Room 117 had loud noise from elevator hydraulics

It pretty much was the...

Liked: Building had a rear and front entrance close enough to elevators
Disliked: Hot tub did not work, pool was freezing, room was not clean, no bathroom towels, pillows were nasty and yellow. No room for pets to use the bathroom outside like most hotels that are pet friendly

Liked: Only the location to the mall
Disliked: Our room was not ready almost two hours post check in time. They then tried to place us in a room that was dirty and smelled of cigarettes. The person who appeared to be manager was not helpful at all. Room was dated, trash was overflowing in hall

A perfect place to perch...

Liked: We were exhausted but got quickly settled into our room. It was soooo comfy and breakfast was great.