Easy and clean and comfortable...

Liked: Very clean. Fully stocked snack items for purchase. Very quiet. Gym had top of the line equipment and even a peloton. Great and easy location. Good coffee in the morning. I will stay again.
Disliked: Night staff not as friendly as day staff but that’s okay. Still had a lovely experience and the late shift can be tough.

Good stay; bad night management.

Liked: The property was nice, and the breakfast was good. Each day was something different.
Disliked: We had problems with the night manager. On our second day the morning manager called us because they thought we were to check out that day. After talking to her we sorted that out and she was very helpful; but when it came time to go back to the hotel we had been locked out of our room. We went to the front desk and talked to the lady when her manager came up and tried to tell us that someone was already in our room that we could have a different room. We tried to explain to her that all our stuff was in that room. And tried to explain the situation and show her the confirmation number for the hotel. She just stood there with her face in her hands for about 3-5 minutes making it very awkward. The only thing that saved our stay here was when we returned for the second time that day and the same front desk lady apologized for her manager and how she acted.

Exceptional

Liked: We always feel welcome in the common areas which is important to us
Disliked: There was nothing that we didn't like

Exceptional

Liked: The staff was very friendly and helpful. The rooms were clean and the breakfast had a nice variety..
Disliked: The only thing I can say I disliked was that they had eggs that were scrambled with cheese in the middle and they were nasty But the rest of the food was okay. But that was mine and my husband's personal opinion.

Very good

Average

Liked: Clean
Disliked: Location

Exceptional

Another great visit to Joliet...

Liked: Everything was top of the line. Comfortable room, nice pool, great breakfast, competent cheerful staff, and great location for our needs.

Exceptional

Liked: Very friendly employees. Good breakfast. Hot tub was relaxing. Comfy beds.
Disliked: It was pricey. Not enough handicap parking. The two spots were taken and we had to park farther away which was hard for my husband to walk.