Extended Stay America Suites - Secaucus - New York City Area Guest Reviews
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1.1 miles from Secaucus centre |
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Huabin Sat, 20 April 2024
No more stay on this...
Liked: Close to NYC
Disliked: No heat in the room. Nightmare process to ask for refund. Booking.com and the hotel are not communicating and consumer have to calll both sides. But nothing really happens so far
Graham Mon, 15 April 2024
Breakfast rubbish but hotel room is ok
Liked: Room size was good
Disliked: Breakfast was very very poor! Lack of pool as it was closed
Graham Mon, 15 April 2024
Breakfast rubbish but hotel room...
Liked: Room size was good
Disliked: Breakfast was very very poor! Lack of pool as it was closed
Gandhi Sat, 13 April 2024
Exceptional
Gandhi Sat, 13 April 2024
Superb
Theresa Thu, 11 April 2024
A little disappointed in the overall quality , but it was a comfortable stay.
Liked: We loved that the bus stop was very close to the hotel. We really liked the amount of counter and cabinet space in the kitchen. The beds were quite comfortable. Water pressure was good, plenty of hot water when we needed it. Loved the large countertop space in the bathroom! The silverware and dishes (except for the pan) were in good shape. The couch and the coffee table were in good shape. The heater worked very well! The staff was very helpful anytime we asked for anything. Our refrigerator was a good size and very clean, it kept the food cold, and the freezer kept the food frozen.
Disliked: There are no baseboards along the main hallway, which makes it look rundown. The room was not clean enough there were 2 large sticky spots on the floor that we cleaned up, and a few sticky spots on the island that we had to clean, gross! The chairs at the island were covered in stains and marks, really really gross! We had to cover the chairs with towels to bear sitting on them! The Teflon coated pan we received to use was so scratched, it was completely unusable. There were no serving bowls available, no measuring cups/spoons, no dishwashing soap, no dishwasher detergent, no garbage disposal. The bed in the pull out couch had saggy springs that sank in spots. The breakfast was a little sparse, just blueberry or chocolate muffins, coffee, and oatmeal. There are not enough towel racks to hang towels. The room sleeps 6 people, and there were only 2 towel hooks!
Theresa Thu, 11 April 2024
A little disappointed in the...
Liked: We loved that the bus stop was very close to the hotel. We really liked the amount of counter and cabinet space in the kitchen. The beds were quite comfortable. Water pressure was good, plenty of hot water when we needed it. Loved the large countertop space in the bathroom! The silverware and dishes (except for the pan) were in good shape. The couch and the coffee table were in good shape. The heater worked very well! The staff was very helpful anytime we asked for anything. Our refrigerator was a good size and very clean, it kept the food cold, and the freezer kept the food frozen.
Disliked: There are no baseboards along the main hallway, which makes it look rundown. The room was not clean enough there were 2 large sticky spots on the floor that we cleaned up, and a few sticky spots on the island that we had to clean, gross! The chairs at the island were covered in stains and marks, really really gross! We had to cover the chairs with towels to bear sitting on them! The Teflon coated pan we received to use was so scratched, it was completely unusable. There were no serving bowls available, no measuring cups/spoons, no dishwashing soap, no dishwasher detergent, no garbage disposal. The bed in the pull out couch had saggy springs that sank in spots. The breakfast was a little sparse, just blueberry or chocolate muffins, coffee, and oatmeal. There are not enough towel racks to hang towels. The room sleeps 6 people, and there were only 2 towel hooks!
Sonia Tue, 9 April 2024
Great location, stores close by and easy to get to NYC!
Liked: Location
Disliked: Having to request for the plates and utensils, could already be in the room
Sonia Tue, 9 April 2024
Great location, stores close by...
Liked: Location
Disliked: Having to request for the plates and utensils, could already be in the room
Verified Hotel Guest Sun, 7 April 2024
This guest did not leave comments about this hotel.