Extended Stay America Suites - Boston - Marlborough Guest Reviews
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2.5 miles from Marlborough centre |
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Walters Sun, 21 April 2024
Bad
Liked: I didnt like anything about it. Booking paid for the room when I asked to be billed at the site. Then the site double paid. So before I even saw the room I had paid for the place 3x. The room was dirty, dingy. No towels, toilet paper and smelled. We decided not to stay, requested refunds from you- Booking.com and Extended stay, and still have not received thenm.
Disliked: See above.
Nicholas Sun, 21 April 2024
very disappointing
Disliked: Check in was late. Waited an hour and a half past normal check in time after requesting an early check in.
Jackson Tue, 16 April 2024
Very good
Jackson Tue, 16 April 2024
Very good
Sarah Mon, 15 April 2024
Don't depend on this hotel for a good night's stay.
Liked: The stove, microwave, TV, fridge and bed
Disliked: They were overbooked and I had to go with a king. They couldn't adjust the rate. The tub had peeling paint, called the front desk to see about late checkout, the person at the desk said I have to wait for the 7am person. They didn't show till after 7:15. As a result we only got 3 hrs sleep. There were to places to charge the phone, no extra pillows/blankets and the sliding closet door kept getting stuck.
Khurram Mon, 15 April 2024
Good location, unpleasant property conditions. Need to do something about carpenter ants in the room
Liked: Location
Disliked: The cleanliness. There were carpenter ants in our room. First time Ive seen them in any hotel Ive stayed.
Andree Mon, 15 April 2024
Passable
Liked: Location and room level for my pet
Disliked: The smell.
Sarah Mon, 15 April 2024
Don't depend on this hotel...
Liked: The stove, microwave, TV, fridge and bed
Disliked: They were overbooked and I had to go with a king. They couldn't adjust the rate. The tub had peeling paint, called the front desk to see about late checkout, the person at the desk said I have to wait for the 7am person. They didn't show till after 7:15. As a result we only got 3 hrs sleep. There were to places to charge the phone, no extra pillows/blankets and the sliding closet door kept getting stuck.
Khurram Mon, 15 April 2024
Good location, unpleasant property conditions....
Liked: Location
Disliked: The cleanliness. There were carpenter ants in our room. First time I’ve seen them in any hotel I’ve stayed.
Andree Mon, 15 April 2024
Passable
Liked: Location and room level for my pet
Disliked: The smell.