Good price, clean, acceptable standards

Liked: Front house staff polite and efficient. restaurant very good for breakfast. Room average
Disliked: Dissatisfied with airport shuttle. Departure given as 15 and 45 past hour, but shuttle left 5 mins early on both occasions, leading me to miss it and stand in the cold in my shirtsleeves, having just arrived from Bangkok. If I was running this shuttle, (I am a retired hotel manager), it would leave on time, every time. Poor excuses by driver: "We can't wait at the shuttle stop if we arrive early". Not true; one of their shuttle busses waited 20 minutes while I was there, on charter to China Air.Room was generally OK, but I don't think anyone had oiled the bathroom door hinges since the place was built. If I had been traveling with my wife the creaking would have woken us up as one went to the bathroom at night.There were floodlights in the car park outside the room and the curtains didn't pull quite closed enough to blank these out.A common problem with hotel bathrooms is the washbasin tub plug allowing the water to drain away while one is shaving. This hotel was no exception there. When I was managing resort hotels I put a strong emphasis on the room service maids looking carefully for, and reporting, any small deficiencies for follow up by maintenance department. I rewarded them for every sub-optimal thing they reported, and this is a great way to stop small problems like these from accumulating.The bed was much too soft for my taste and was so low that it was almost like a mattress on the floor. Difficult to get up from. Last time I stayed here I was upgraded to a junior suite, and this was fantastic. Not quite so satisfied this time, but the foregoing are not real reasons not to stay. The price was good and the services generally acceptable. Book a junior suite if you can afford it and you'll have a great stay.