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Best Western Premier Ashton Suites-Willowbrook eee - (855) 329-0862
Best Western Premier Ashton Suites-Willowbrook, 7495 West Greens Rd, Houston, TX -(855) 329-0862
Area: Willowbrook
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BOOK ONLINE OR CALL - (855) 329-0862
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (331 Ratings)
21.7 miles from Houston centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
With an outdoor pool and a fitness center Best Western Premier Ashton Suites is in Houston. Free Wi-Fi access is available. Satellite TV air conditioning and a sitting area are available in each room. A microwave and compact refrigerator are provided in all rooms. Free toiletries and a hairdryer are included in the private bathroom. A 24-hour front desk and a bar are available on site at Best Western Premier Ashton Suites - Willowbrook. Other facilities available at the property include luggage storage. The property provides free parking. The hotel is 14 miles from Houston Arboretum and Nature Center 22 miles from Memorial Park and 24 miles from The Galleria. George Bush Houston Airport is 12 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Private check-in/check-out
` Lockers
` Adult only
` 24-hour security
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Wine/champagne
` Fruits
` Sun umbrellas
` Pub crawls
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Best Western Premier Ashton Suites-Willowbrook Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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5

Exceptional - 5.0 out of 5

Priscilla Mon, 22 April 2024

Exceptional

Liked: Very clean and comfortable loved the location and stay really nice!! Breakfast was good as well!!

1

Poor - 1.0 out of 5

Rios Mon, 15 April 2024

Very poor

3

Pleasant - 3.0 out of 5

David Fri, 12 April 2024

Convenient and affordable.

Liked: Good location for our purpose. A decent mall close by. Good access to Houston Freeway system.
Disliked: Breakfast was poor - the scrambled eggs were rubbery and the hash browns were soggy. The omelettes were OK if you could get the cook out of the back room.

3.5

Good - 3.5 out of 5

David Mon, 1 April 2024

Good

Liked: Need upgrade for the food. Not many choices and it feels from froze food
Disliked: Breakfast

2.5

Fair - 2.5 out of 5

Anabel Mon, 25 March 2024

Passable

Liked: cleanliness of the rooms. and the location
Disliked: the pool was not working.staff was not too friendly

0.5

Poor - 0.5 out of 5

Lauren Wed, 20 March 2024

Go somewhere else! Don’t bother...

Liked: Updated look
Disliked: The staff was very rude!!! Very very racist!! No breakfast available… No pool or gym available… ice machines need the filters cleaned… found traces of the previous guest in my room. They charge extra if you have visitors to your room. The guy at the front desk thought he could treat American women the way they treat women in their country and he got a rude awakening… Police were called. Never again!! If eggs weren’t so expensive right now I’d buy a million of them and eggs this place!!

4

Very Good - 4.0 out of 5

Alicia Tue, 19 March 2024

Very good

4

Very Good - 4.0 out of 5

Jessica Mon, 18 March 2024

Very good

0.5

Poor - 0.5 out of 5

Frank Mon, 18 March 2024

I was ripped off! Check...

Liked: It only looks great on the description.
Disliked: They ripped me off! I went several times to the front desk yet they would not help me, the manager or owner told me he would call me back but never did, my double charge was never returned. Supposedly $100 was a security deposit charge but they charged $441.00 I had very little money to eat after that, I was there for a family emergency , they practically cleaned me out! I was charged by the hotel, and booking.com. The hotel itself was extremely noisy, the walls were paper thin, you could hear everything in the hallway and other rooms , the club across the street was pounding its music and it was like we were at the club , we didn’t sleep till 3am everyday cause of the noise , the plumbing was really bad and the pool was all moldy and not in service. The value is outrageous and ridiculous for this hotel! If they are going to charge these outrageous prices, at least let people checkout at 12! Again beware and check your bank balances if you don’t they might pull a fast one on you. “ you don’t even amount to a 2 star hotel in my opinion “

3.5

Good - 3.5 out of 5

Ytzel Sun, 17 March 2024

Worth the price and very...

Liked: Breakfast was repetitive. Bonus was that scrambled eggs were fresh eggs and not the stuff were you just add water. Clean waffle machines. If it wasn’t for the repetitive breakfast service, it would have been fantastic.
Disliked: Had to ask for towels and toilet paper constantly. Felt like a family of four staying in the hotel for 5 night 6 days, should have been brought extra items needed.

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Best Western Premier Ashton Suites-Willowbrook 7495 West Greens Rd, Houston, TX