I literally missed the first 30 minutes of the show because people were talking, yelling, and complaining about their seats, were being seated because they were late, were guided to the wrong seats, or were simply loudly and obnoxiously upset that they had paid so much for seats in the balcony. The venue made no effort to be sure these things were minimized. I'll never go back.

Liked: The sound was pretty good and the seats were comfortable.
Disliked: Complete failure to manage the crowd. Hundreds of people were seated, in the dark, after the show started, loudly bickering with customers who had been seated in the wrong place, with ushers who did nothing to prevent the chaos.

I would give Shen Yun a 5 and Tucson Music Hall a 4.

Liked: Fabulous Shen Yun performance.
Disliked: Great seats in Row N, Orchestra, but we were directly behind two guests in wheelchairs, both of whom were at least 5-6 inches taller than we could see through. We had to bend sideways, both seats, to be able to see center stage.