WoodSpring Suites Lake Charles Guest Reviews
Write a review
Write a review
Cash Mon, 30 June 2025
It was short and sweet!
Liked: The staff as well as other customer were some of the most friendly courteous people I have met in a long time!
Disliked: The smell in the hallway was putrid but it did not affect the smell of the room which was very clean!
Edwards Mon, 16 June 2025
Pleasant
Jalesia Thu, 12 June 2025
Good
Stevens Mon, 2 June 2025
Poor
Evan Tue, 13 May 2025
Poor
Fernando Fri, 2 May 2025
Exceptional
Fernando Fri, 2 May 2025
Exceptional
Hayes Thu, 1 May 2025
Traveling april 2025
Liked: It was quiet
Disliked: Still working on building back door does not work very inconvenient
Mariah Mon, 28 April 2025
Awful
Liked: Staff horrible. Very nasty attitude. I booked a queen bed and was giving a twin. Manager told me that I would get a queen bed but never received it and I stayed there for an entire week.
Disliked: Too much to name. But one thing for sure I'll never come back.
Adrienne Mon, 21 April 2025
Horrible
Liked: Staff was friendly but very unbothered as to the customer needs.
Disliked: I didn’t like that if you ask for a full clean it wasn’t done. You have to take your old towels down to front desk to get new & we’re limited only four. There were no phones to call down to front desk if you needed something, no hygiene things like tooth paste, mouth wash, or shampoo, beds & pillows were old made squeaking noise when moving in the bed & very uncomfortable, no pots, pans dishes or silverware for guest to use in the kitchenette, no iron, no blow dryer. It was the worst experience I’ve ever had & will never stay again, also definitely won’t recommend anyone else to stay at your facility.