WestSpring Inn - Westlake Cleveland

The front desk had no interest in my story. I didn't even get a refund, free stay or anything!

Liked: Nothing.
Disliked: Checked in at 4pm to head to an event. Went to shower and I didn't have a drop of hot water! Walked over to a restaurant - brought leftovers to the room and the entire refrigerator was flooded, I assume from the freezer. Came back to the room after my event; layed on the comforter (I never lay in the sheets) and I woke up to what I later found out was a bed bug! I checked out and sat in the breakfast nook until my transportation came, for about four hours! Terrible, will not visit this place ever again!

I question any type of...

Disliked: Was amazed the City of Westlake allows this facility to remain I operation

Good

Passable

Disliked: Dirty sheets

Disappointing

Disliked: Dirty sheets

Good

Pleasant

Liked: Good value.
Disliked: Very noisy. A lot of geese around the property.

Passable

Very good

Would not stay again

Liked: Easy to get to
Disliked: Door didn’t lock, bathroom was not well maintained, no extra toilet paper or pillows