Name: Virgin Hotels Dallas
Address: 1445 Turtle Creek Boulevard, Dallas, TX
Telephone: (888) 428-0221
Rating: 4.25

That’s a place to say...

Liked: Very clean and welcoming! The whole staff was amazing!!! Michael the manager and front desk crew were quite hospitable. -Robert
Disliked: I have nothing negative to say!

Great stay but pool situation...

Liked: Design was great and rooms were spaciousGreat location to walk to music venue and lots of restaurants near by
Disliked: Pool was dirty and crowded with people not staying at the hotel. There are chairs for guests but they are first come first serve and incredibly limited. Have to pay +$100 for a day bed just to have a chair at the pool and when we arrived there were people in our seats so the chairs and towels were wet. They sell day passes to non hotel guests which makes the experience less than ideal especially considering what you pay to stay at the hotel. Total Cash grab with over priced drinks and a sub par experience which could be improved by selling less day passes

It was enjoyable

Liked: Love the interior design concept in the whole building, and the comfort, cleanliness in the room.
Disliked: Opening the pool to anyone who pays for a day pass could make it feel overcrowded for guests who want to relax.

Very good

Disliked: I am 63 years old and unfortunately just not the vibe I want. I stayed because it was a crossed the street from my daughter's apartment. The staff was great EXCEPT for the pool staff. I booked a cabana for $500 for 3 hours with a $97 mandatory tip but our cabana wait staff individual was NOT good at all. The only part that was great was the hotel bar. The front deck staff was great when the air conditioner in my room broke. Gave me no issue switching rooms. The rooms are confusing and the hotel SHOULD give you instructions when checking in on how to operator the lights in the room.

Exceptional

Clean, modern hotel in the...

Liked: It’s literally the most modern hotel in the area with modern amenities very much in the Virgin style.
Disliked: It’s starting to show its age with some of the outdoor spaces. It does attract a louder crowd, and while wireless Lutron light switches are a smart “future proof,” touch, it doesn’t respond obviously nor does it work sometimes.