disappointing, staff antsy toilet holder...

Liked: the beds were comfy and what food we did have was nice
Disliked: asked for a garden room was overlooking smelly bins and car park where deliveries took place

Staff address issues but old...

Liked: Function room and bar area also breakfast was very good
Disliked: Had to cha room obviously not been checked curtains falling down radiator valve on window sill no remote for tv and room not very clean

Beautiful decor, clean, spacious and...

Liked: Great location, lovely looking building. There was a gorgeous fragrance as you walked in. The staff were welcoming and attentive. The room itself was spacious and clean. Decor throughout the building was luxurious. The breakfast was superb.
Disliked: Traffic noise but this was because our room was facing the main road.

Superb

Pleasant

Liked: Room was a good size
Disliked: Had to ask for all the extras again that I asked for on booking... Didn't like house keeping knocking on the door at 12 when I had paid for late check out until 1 and arguing with me Pillows not great

Very good

very nice apart from their...

Liked: hotel was modern design, nice restaurant, outside garden
Disliked: the beds were small double , but plenty of room to add a larger bed. there was no Aircon built into the rooms . it was hot and the fans provided and mobile Aircon units not ideal . bathrooms were badly designed without a hand held shower. therefore the bath wasn’t very clean as difficult fir the staff to rinse out . our bath has cleaning product and hair still visible. the toiletries provided were not great either I feel the staff are being let down by the initial spend on the building , as this could feel a high end hotel , but the company cut corners .

Overnight stay with show

Liked: We had an overnight stay to watch the show jersey boys with a 3 course meal and it was fab, great venue, a great show and great food, room was amazing, good size - would definitely go again and bonus was the lovely buffet breakfast which was also included in our room
Disliked: Nothing we didn't like

Exceptional