Tru by Hilton San Antonio Downtown Riverwalk Guest Reviews
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Write a review
Griego Mon, 30 June 2025
Passable
Liked: It was close to where we wanted to go to
Disliked: Rooms were damaged
Jamie Wed, 25 June 2025
never again
Liked: location
Disliked: the ac in our room was a mix between humid and cold.the pool was so dirty and cloudy and when i told the front desk they just mentioned there was alot of traffic but it was way too dirty even for that. the pool gate didnt even work properly and was left open all weekend.the pancake machine for bfast made more like crepes.the valet svc was awful. our car was 25 minutes late and then wreaked of marijuana and the my drivers seat was sweaty from the valet driver. thankfully the the valet for the weekend was comped for us as i complained about these instances but this was my 1st and last time staying at the tru by the riverwalk. even the 2 front desk staff members smelled like marijuana.never again. a mess
Anonymous Tue, 24 June 2025
It was fine. Wish there...
Disliked: Asked for my room to be cleaned and it never was over my stay. I even got out of my room for two hours to give them the opportunity but they must have forgot
Maria Mon, 23 June 2025
Very good
Jose Tue, 17 June 2025
Very good
Mary Tue, 10 June 2025
Very good
Liked: Room was comfy
Disliked: The area was afraid to go out
Hernandez Mon, 9 June 2025
Exceptional
Jose Sun, 8 June 2025
Exceptional
Kimberly Wed, 28 May 2025
Very good
James Mon, 26 May 2025
Very good