Trouville Hotel

Good choice for location and...

Liked: The hotel is conveniently close to amenities and the sea pier. The staff were polite and helpful. We enjoyed the swimming pool, which was a nice way to relax. Overall, a good choice for location and friendly service
Disliked: The building is a bit old, and some rooms are quite far from reception.

Excellent

Liked: Checking in was efficient.Breakfast was very good
Disliked: Beer selection in the bar

Horrible wouldn’t do it again

Liked: Wasn’t a bad price for a nights stay
Disliked: Upon arriving on the property we were sent to our room and when we opened the first drawer we found weed and heroin cap inside. When we questioned the staff they accused us of putting there ourselves and refused to compensate us for the unsatisfactory way the room was left for us.

Disappointing

Liked: The bed was comfy, the shower was great
Disliked: Neither booking.com or the hotel mentioned that it was halfway up one of the steepest hills in Bournemouth and as someone with limited mobility, this wasn't good, I had to get cabs for a very short distance to get there. You should do more for this kind of disclosure for people like me so I can make an educated choice on other hotels, very disappointed with you and the hotel. My room faced the busy road, could hardly sleep due to constant traffic and the idiots on loud bikes going up and down the road fast and noisy, the breakfast wasn't all that either

Superb

Would not recommended

Liked: Generally the only good thing about the hotel was its location.
Disliked: Being made to wait an hour later than check in time because the rooms weren't ready, to then get onto the rooms and them not even be clean. Dated is an understatement ! There were missing curtains, screws hanging out of sockets, mirrors that have seen way better days. Black in the corners of the bathroom, wallpaper barely hanging on, to be fair the list is endless. Couldn't have a warm shower it was either hot or could because the temperature could not be regulated!

Overnight stay whilst in transit...

Liked: I didn’t have breakfast as it wasn’t included
Disliked: Car park charges were additional

The stay was uncomfortable as...

Liked: We love the locationIt’s close to everything;the central shopping and seaside.
Disliked: The beds were not comfortable at all.

Superb

Liked: The first time I stayed here , the staff were very professional and friendly, it was clean and tidy, nice relaxing stayThe breakfast was enjoyable, self service ,good options to choose from, fruit juice, fruit, tea coffee,cereal, toast, yoghurt self service full English much as you like To be honest I paid just under £150 and to be fair thought it was reasonably good value .
Disliked: The potential for the bar is exceptional, it's a nice size bar ,but draft beer is limited to either an ale (Sharps Atlantic )or lager ( Carlsberg)think there's a cider to choose from to be honest can't remember, bottled beer is available but as we all know is rather costly the reason to bring this up is to encourage people into the bar where profits could be made then should be more choices, appreciate where the hotel is located not far from the sea front,and the establishment feels most people will be out which I understand, but a good hotel bar can be a good focal point get people together creates good vibes among guests , and gets tills ringing for profit for reinvestment.