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SureStay Hotel by Best Western Portland City Center eef - (855) 304-8562
SureStay Hotel by Best Western Portland City Center, 2401 S.W. 4th Avenue, Portland, OR -(855) 304-8562
Area: Downtown Portland - City Center - PSU - South Waterfront
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (617 Ratings)
2.0 miles from Portland centre
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Hotel Description
Featuring a bar SureStay Hotel by Best Western Portland City Center is located in the center of Portland a 16-minute walk from Portland Art Museum. With free WiFi this 3-star hotel offers a 24-hour front desk and an ATM. The hotel has family rooms. All rooms will provide guests with a fridge. At the hotel you'll find a restaurant serving American and Asian cuisine. Vegetarian vegan and gluten-free options can also be requested. Popular points of interest near SureStay Hotel by Best Western Portland City Center include Portland State University South Waterfront City Park and Governor Tom McCall Waterfront Park. The nearest airport is Portland International Airport 9.3 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Microwave
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Non-smoking property
` Toiletries provided
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available

SureStay Hotel by Best Western Portland City Center Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Nancy C, Olympia Sat, 31 March 2012

Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.

Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.

3

Pleasant - 3.0 out of 5

Clara R, Olympia Mon, 26 March 2012

I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.

Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.

5

Exceptional - 5.0 out of 5

Andrew Mon, 22 April 2024

Probably the best value for...

Liked: The free breakfast was better than expected. Good variety of food and drink choices. Free parking and there was always space available when we needed to park. Receptionist was friendly and helpful. House cleaning was efficient and thorough. Room and bathroom was clean.
Disliked: Room was a little dark (but was accurate to the photos). Only 1 small round table provided. No desk for work/laptop.

4.5

Wonderful - 4.5 out of 5

Fran Thu, 18 April 2024

Superb

4.5

Wonderful - 4.5 out of 5

Richard Thu, 11 April 2024

I ' be back

Liked: Location , staff, parking . Food and drink on property .
Disliked: Deposit

4

Very Good - 4.0 out of 5

Dawn Mon, 8 April 2024

Worth it.

Liked: We wasn't able to eat the breakfast but the stay was excellent it was affordable the room was clean and it was quiet.. parking was free and it was close enough to the hospital for my appointment. The stsff was very helpful. I will stay again in the future. And I recommend to others.
Disliked: No elevator we had heavy bags.

3.5

Good - 3.5 out of 5

Stephen Sat, 6 April 2024

Good

Liked: Location to VA hospital
Disliked: Uncomfortable bed

3.5

Good - 3.5 out of 5

Cates Sat, 30 March 2024

Good

5

Exceptional - 5.0 out of 5

Vicki Wed, 27 March 2024

Exceptional

4

Very Good - 4.0 out of 5

Verified Hotel Guest Sat, 23 March 2024

Liked: It was quiet, centrally located, with an acceptable breakfast.
Disliked: Not the hotel, but some idiot guest parked her SUV in a compact car space then asked management to ask me to move my car so she could get in an out of her car. I would have preferred the woman was just told to park elsewhere. It was her issue, not mine.

4.5

Wonderful - 4.5 out of 5

Wallace Fri, 22 March 2024

Great upgrades!

Liked: I was pleased with the room, bed was very comfortable!! Great location, very close to Casey Eye Institute which was the reason for our stay. Staff was super nice and helpful.
Disliked: I can see that the hotel is being upgraded a little at a time. The upgrades were well chosen and were nice. The curd appeal leaves a lot to be desired. I'm sure that it is on their to-do list. It's kinda fun to go and see what they have done.

3.5

Good - 3.5 out of 5

Michael Fri, 22 March 2024

Was ok I would stay...

Liked: Location was pretty good … I felt like my vehicle was safe overnight
Disliked: The safe in room was not working ( battery)???I asked and he said his maintenance guy was not there… 4 days later when I left still didn’t fix… seemed like he didn’t really care… also ice machine wasn’t working … again they didn’t seem concerned….

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SureStay Hotel by Best Western Portland City Center 2401 S.W. 4th Avenue, Portland, OR