SureStay Hotel by Best Western Portland City Center Guest Reviews
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2.0 miles from Portland centre |
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Nancy C, Olympia Sat, 31 March 2012
Comfortable beds if not the size advertised; clean; wifi worked in room mostly; door to bathroom coming apart at side seam, with peeling paint. Surprisingly little noise from bar right below our room or from the street outside our window. But didn't get the room as advertised online and the desk clerk couldn't resolve.
Liked: Mostly clean, friendly & helpful staff.
Disliked: Didn't have microwave as advertised online; had to ask for hairdryer.
Clara R, Olympia Mon, 26 March 2012
I booked online and printed out my receipt. Wanted two queen size beds with amenities including fridge, microwave, hair dryer yada yada. Checked in and was disappointed. No amenities. There was nothing I could do and nothing your staff could have done. Would like some kind of restitution other than 'when you book online, you might get just anything other than what you thought you were getting'; as quoted by one of the hotel staff. Sorry, didn't feel safe - seedy part of town.
Liked: Did not receive a room with amenities.
Disliked: Bought a room with amenities.
Andrew Mon, 22 April 2024
Probably the best value for...
Liked: The free breakfast was better than expected. Good variety of food and drink choices. Free parking and there was always space available when we needed to park. Receptionist was friendly and helpful. House cleaning was efficient and thorough. Room and bathroom was clean.
Disliked: Room was a little dark (but was accurate to the photos). Only 1 small round table provided. No desk for work/laptop.
Fran Thu, 18 April 2024
Superb
Richard Thu, 11 April 2024
I ' be back
Liked: Location , staff, parking . Food and drink on property .
Disliked: Deposit
Dawn Mon, 8 April 2024
Worth it.
Liked: We wasn't able to eat the breakfast but the stay was excellent it was affordable the room was clean and it was quiet.. parking was free and it was close enough to the hospital for my appointment. The stsff was very helpful. I will stay again in the future. And I recommend to others.
Disliked: No elevator we had heavy bags.
Stephen Sat, 6 April 2024
Good
Liked: Location to VA hospital
Disliked: Uncomfortable bed
Cates Sat, 30 March 2024
Good
Vicki Wed, 27 March 2024
Exceptional
Verified Hotel Guest Sat, 23 March 2024
Liked: It was quiet, centrally located, with an acceptable breakfast.
Disliked: Not the hotel, but some idiot guest parked her SUV in a compact car space then asked management to ask me to move my car so she could get in an out of her car. I would have preferred the woman was just told to park elsewhere. It was her issue, not mine.
Wallace Fri, 22 March 2024
Great upgrades!
Liked: I was pleased with the room, bed was very comfortable!! Great location, very close to Casey Eye Institute which was the reason for our stay. Staff was super nice and helpful.
Disliked: I can see that the hotel is being upgraded a little at a time. The upgrades were well chosen and were nice. The curd appeal leaves a lot to be desired. I'm sure that it is on their to-do list. It's kinda fun to go and see what they have done.
Michael Fri, 22 March 2024
Was ok I would stay...
Liked: Location was pretty good … I felt like my vehicle was safe overnight
Disliked: The safe in room was not working ( battery)???I asked and he said his maintenance guy was not there… 4 days later when I left still didn’t fix… seemed like he didn’t really care… also ice machine wasn’t working … again they didn’t seem concerned….