TownePlace Suites by Marriott Detroit Warren Guest Reviews
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2.2 miles from Warren centre |
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Taylor Fri, 15 March 2024
My stay was amazing
Liked: Everything
Disliked: I loved everything and every staff
Davis Sun, 10 March 2024
Exceptional
David Mon, 19 February 2024
Poor management
Liked: The night manager had zero accommodations for the guest after someone's newborn baby used the bathroom in the pool. The majority of the guest were there for the pool. There were no answers but wait until the morning for the first shift manager. We were sorry to say that we checked out that same night and we will not recommended this hotel to anyone.
Brittany Sun, 18 February 2024
Not the best stay we...
Liked: I did like that the room was separated from the living room. The bed was also comfortable to me at least.
Disliked: Almost everything else, something was clearly dripping from the ceiling as there was like a wet spot on the carpet and the carpet was definitely used/ very uncomfortable or rockhard. The people next-door to us kind of ruined our night as they were throwing a party, and it was very very loud.. although I am glad to hear that the staff did something about it. Didn't expect it to be bad I'm not that kind of put us off as we did have a kid with us.. the pullout mattress was having springs hanging out, which was not safe for us to use for our kid.
Victoria Tue, 26 December 2023
Liked: Room was very spacious. Kitchen was well equipped for making breakfast. Room was very moderate and up-to-date
Disliked: Pool was closed for renovation. This was one of the main reasons we chose this hotel
Natasha Tue, 12 September 2023
Poor communication, poor housekeeping, customer...
Liked: Location
Disliked: Newly remodeled rooms that haven’t been cleaned
Natasha Mon, 11 September 2023
Poor communication, poor housekeeping, customer appreciation poor
Liked: Location
Disliked: Newly remodeled rooms that havent been cleaned
Michelle Mon, 4 September 2023
Very good
Liked: Bed was comply. Room was clean
Disliked: Price. But it was normal for a room like that
Michelle Mon, 4 September 2023
Very good
Liked: Bed was comply. Room was clean
Disliked: Price. But it was normal for a room like that
Donyelle Sat, 8 April 2023
TERRIBLE UNCOMFORTABLE RUINED WITH MY FAMILY BECAUSE THEY LEFT....
Liked: my room layout
Disliked: I wanted to take my grandaughter and my nephew to have some fun for their birthdays. and to enjoy being on spring break. I booked not one but two suites with your hotel on april 5th with the intention of staying til friday april 7th. upon arriving to check in i was met with a security deposit i didnt know i would have to pay and for each room. Then while checking in i couldn't understand why we were being watched?? during check in one of my reservations just couldnt be found for some reason so my daughter had to take a room SMALLER THAN WHAT I BOOKED FOR HER AND MY GRAND CHILDREN. ONCE REACHING MY ROOM I RECIEVED A PHONE CALL (1ST CALL/ONLY CALL) STATING THAT MY GRAND CHILDREN WERE RUNNING IN THE HALL,(WAS NOT MY GRAND CHILDREN RUNNING IN THE HALL EITHER.) And that if he(front desk) recieved any complaints that i would be asked to leave and my deposit would be forfeited. I IMMEDIATELY UNDERSTOOD IN THAT MOMENT WHY WE WERE BEING WATCHED WHEN CHECKING IN...(KIDS) I DIDNT LIKE THE WAY I OR MY FAMILY WAS TREATED. I FELT LIKE WE WERE BE WATCHED AND TREATED DIFRENTLY , I WAS TOLD THAT THEIR WERE RESIDENTS HERE AND BUSINESS PEOPLE STAYING HERE.. I REALLY FEEL ANGRY THAT I WAS THREATENED TO BE PUT OUT AND IM SPENDING MY MONEY JUST LIKE EVERYONE ELSE.... AND BECAUSE OF MY CURRENT SITUATION I ENDED UP STAYING ME AND MY SISTER TIL SATURDAY MORNING. MY DAUGHTER REFUSED TO STAY TIL FRIDAY BECAUSE OF THE HORRIBLE SERVICE. AND I WILL BE TAKING MY MONEY AND BUSINESS SOME WHERE ELSE... I COULD GO ON IN REGARDS TO ANOTHE SITUATION WITH THE STAFFF BUT IT REALLY ISNT WORTH IT. IM JUST DISAPOINTED THAT TWHAT WAS SUPPOSED TO E A ENJOYABLE FAMILY GET TOHETHER FOR AFTER DEALING WITH SOME FAMILY EMERGENCY, WAS RUINED BY PROFILING US BECAUSE WE HAD CHILDREN WITH US... DONYELLE BRAXTON KETCHINGS 313523-2607 RM 208AND RM 212. LOVED THE HOTEL AND MY ROOM BUT THE VISIT ITSELF WAS TERRIBLE. 0 AND THAT IF THERE WERE ANYMORE COMPLAINTS OR