Great service by everyone there...

Liked: The staff was absolutely amazing and the room was very comfortable!
Disliked: Nothing

Not what I was expecting

Disliked: Valet parking make me park my car across the street and they took forever to receive my car or to get my car very bad service . Room wasn?t 100% clean it was trash in the floor and cookies all over the sofa

So-so

Liked: They overall look of the property was nice and it was clean
Disliked: The valet was not pleasant, the rooms smelled like cigarettes, the breakfasts were absolutely awful, it took a while to get anyone to bring linens

Poor

Disliked: I was visiting Dallas from Saint Louis,MO for my 30th birthday. The room was nice. However, the service was horrible. Expect the valet guy Brandon. He was very nice. My car keys was misplaced twice, I asked for a late check out because I had transportation issues and they gave me till 1:00pm. However, at 12:38pm we where rushed out the room and my boyfriend was stereotyped by the lady working the front desk. He was the only one asked if he smoked in the room and he told her no and charged his card for 250. I will never stay at this hotel or recommend it to anyone.

Superb

Good

Exceptional

Exceptional

Exceptional