The Savoy Hotel

Excellent luxurious hotel few minutes...

Liked: Beautiful hotel. Lovely chilled atmosphere. Staff lovely and polite, spa very relaxing. Room was decorated beautifully.
Disliked: No sun beds. Wasn't aware of surcharge on ordering at garden bar. Hefty rate. Small writing on menu

Best hotel in Bournemouth!

Liked: The outdoor pool, seating area, bar, and restaurant offer an exceptional experience. This was an ideal last-minute booking during the recent heatwave.
Disliked: The outside bar service seemed quite slow, and unfortunately, there were never any towels readily available.

An amazing weekend away

Liked: The location is very central and the facilities were beautiful. The staff were very friendly and helpful. The breakfast offering was extensive. The bed was extremely comfortable and the water pressure in the showers was great.We were staying to celebrate my fiancés birthday and the staff were very helpful in arranging balloons in the room upon arrival and welcome drinks and a free room upgrade. This made it all so special for us
Disliked: The parking is limited

Lovely one night away.. wish...

Liked: Bed was hugh and shower was the best shower I have had in a hotel .. so powerful. Outdoor pool area was so lovely and so close to the beach. Booked a loft room (smallest) but got upgraded to a sea view delux as it was my husbands 50th birthday
Disliked: Thought the room was pricey. £310 for the cheapest room which doesn’t even include breakfast

Superb

Liked: The hotel vibe, food was amazing and service was top notch
Disliked: Message the hotel before our stay saying that we were celebrating our first year anniversary, received no reply from the hotel, or any comments upon check in.

Great facilities clean rooms

Liked: Great pool and room
Disliked: Parking

Fairly enjoyable stay, but could...

Liked: Great location - very close to the beach.Lovely heated outdoor pool when quiet and kept tidy (See below!).Hotel has a cool art deco vibe.Room (323) was fine, a tad small, but no air con (See below!).The South Beach & Old Harry Rocks restaurants were good and the staff friendly. Christina at South Beach was very helpful.
Disliked: The air con in our room (323) didn't work - not great on an extremely hot weekend. We reported it to reception and they seemed indifferent to our problem. It never worked the whole weekend and even when we explained this on check out the receptionist didn't seem that bothered. No hint of any compensation.The main pool, although lovely, became very untidy due to the large number of people around it. There weren't enough staff to pick up the towels, empty glasses and rubbish strewn everywhere.The spa again was great, but it was let down by allowing in children for an hour (4-5pm) on the Saturday afternoon. The atmosphere totally changed with the children screeching and bombing in the pool - not very spa-like! We don't mind children having some time in there, but they should be well behaved!A 12.5% service charge was added to all drinks ordered, even when I went to the bar because there wasn't anyone to serve us at our table! Also, our continental breakfast didn't include speciality coffees (e.g. lattes) and we were charged £4 extra + service for these which seemed a bit steep!

Exceptional

Exceptional