Best Western The Rose And Crown Hotel

Very good

Liked: Great position. Room great although window propped open with a can! We only had one large towel for a shower and needed more toilet roll.
Disliked: See above

Very good

Superb

Liked: I stay here a lot lovely old hotel, comfy beds, lovely staff, great breakfast, good location and value for money.

Good

Liked: Good location .
Disliked: We were there 3 days .. very stingy with coffee milk n sugar and didn’t change towels or tidy room once .

Staff was amazing, but their...

Liked: The location and the staff were the best thing. It was very central and closed to all the shops and the staff were really helpful and nice. Cause every time I was asking for something they were always helping me.
Disliked: I can understand the place is quite old, that was no the problem, the cleaning was non-existant or quite poorly. My room had a lot of dust, that has been there for months, the toilet seat was not cleaned properly since the last guest were there, as it was quite sticky and the desk was full of sugar, that means the room was not cleaned at all. I had pictures to be honest.

The location and one female...

Liked: Excellent location
Disliked: Desperately needs maintenance in all areas

No complaints apart from the...

Liked: Clean room, comfortable bed, excellent location, good price. Didn't do breakfast as I needed an early start on day of check-out. Free parking (as a hotel guest) in the pay-and-display parking lot behind the hotel was a much appreciated bonus.
Disliked: The water pressure in the shower was very variable - I effectively had half a shower the [very hot & sweaty} evening I arrived. The following [very hot and sweaty] morning the shower was completely non functional (so I had a sink wash).

Passable

Great for a night that...

Liked: Cheap, nice location in the heart of town. Beautiful ancient building. Unlevel floors and creaks just add to the character.The staff at reception were very pleasant. Very peaceful atmosphere. My room was situated under some rickety stairs, yet there wasn't any issue with noise. And although I thought the bed would be uncomfortable, I slept incredibly well. Nice clean sheets. Car parking was available.
Disliked: The shower was at boiling point, despite me eventually managing to turn it down, it still was piping hot. The light didn't work in the room, though it didn't bother me.Breakfast was more sparse than advertised, very minimal if you like a wide range. I asked for cooked - the chipolata had no flavour weirdly. Mushrooms and tomatoes were lovely. The coffee came in small pots. The amount of milk was stingy and I had to keep asking for more milk, which the guy serving seemed harassed about. Made me feel like I was interrupted him, so I gave up after 3 goes. Weird that there was no milk available on the counter.