Name: The Ritz-Carlton Sarasota
Address: 1111 Ritz-Carlton Drive, Sarasota, FL
Telephone: (888) 420-1657
Rating: 4.25

The Ritz-Carlton Sarasota Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Pleasant

Liked: The location is excellent. The staff are generally friendly and their service is excellent.
Disliked: What I didn't like is the hotel’s policy of deducting a security deposit equivalent to 70% of the room booking value... This deduction was not mentioned on Booking.com while I was completing my reservation. The hotel may have its reasons for doing this, but these reasons may not be suitable for many tourists. 70% is not a small amount and could impact some people’s budgets, especially since the withheld amount takes one to two weeks to be refunded to non-American customers.

Very poor

Classy hotel

Liked: Excellent property
Disliked: Pool staff at the hotel were a little slow serving. At the beach club this was much better.

Exceptional

Excellent service throughout the hotel....

Liked: This is a really fantastic hotel. A beautiful location and great facilities, especially the beach club. Service throughout the hotel was impeccable. This is a great resort with something for all the family. Shout out to Rachel and her club lounge team, including Ben and Tony. Their excellent hospitality and service made our time at the Ritz-Carlton a really special one.

Nice and hospitable stay

Liked: It was fine
Disliked: The food was not up to par for the amount we payed for the stay. Not one meal was great or made us want more…food wasn’t worth the stay.

Exceptional

Superb

Exceptional

Probably won't be back. Bonvoy...

Disliked: Water-hammer in the pipes. Constant knock. Minor, but annoying. Called repeatedly about the insanely loud kids next door, Management did nothing to quell it. Seriously sad that an otherwise 5-star would allow that type of obnoxious thing to persist all week.