The Moore NYC Guest Reviews
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Michael Tue, 22 July 2025
Superb
Charis Wed, 16 July 2025
Wonderful stay in Chelsea at...
Liked: Had a great stay at the Moore. Above all, the staff were always super friendly, the hotel looks like the photos (very modern and clean), it was just a few blocks from the High Line and West Side Highway as well as lots of small art galleries in Chelsea so it was great for morning runs and afternoon exploring, and the token concept for breakfast/a sneaky wine at night was very useful.
Disliked: Nothing big to fault at all. The staff were extremely helpful and friendly. Only little things like the fact that the rooms are small (so bear that in mind if travelling with a large suitcase), hallways were a little dimly lit for my liking, cold water machine was out for repair (and usually only available from the gym which is in the basement) although staff were always willing to refill my bottle with chilled water from the cafe, rooftop bar was not open Monday/Tuesdays and when open, would close by 10pm, and there was no kettle available in the room (although this wasn't needed during summer).
Tala Wed, 16 July 2025
Lovely hotel! Great rooftop bar
Liked: Great location! RoomWas small but had everything we needed. Very comfortable bed
Disliked: Nothing!
Michal Thu, 19 June 2025
I’m sure you can do...
Liked: The location
Disliked: The room is exceptionally small. No minibar. It’s so small they put the drinks on a trey near the bed. It’s a bed and that’s it. For this to pay 500 dollars per night is outrageous
Chrisanne Mon, 16 June 2025
Excellent management, polite and well...
Liked: Beautiful well appointed rooms .Quiet ! Cool downtown location .
Joseph Tue, 10 June 2025
Exceptional
Margaret Mon, 9 June 2025
Great hotel and location for...
Liked: Very friendly staff, professional
Disliked: Bathroom is black tile. Very cool but made the lighting difficult from the make-up application side of things. Very small room not atypical for nyc. We had to book late so probably didn’t get the best price/value that we could have from booking.com
Shantha Sun, 8 June 2025
Fantastic location, fantastic staff
Liked: Fantastic location, attentive and friendly staff and a fabulous rooftop bar! The toiletries were top notch, and the staff made a killer coffee for us every morning.
Disliked: The rooms are very small- which was challenging. The corridors and lifts are poorly lit also. It would also be great if there was a diffuser attachment available for the hairdryer.
Jane Wed, 4 June 2025
Very good
Yvonne Mon, 2 June 2025
Location good, small rooms but...
Liked: We've stayed here before and really like the location and the service is always friendly. The lobby is a nice place to hang out with good coffee, wines and beer. Appreciated the need for swiping one's card to enter front door after 10:00 p.m. for safety.
Disliked: I remember that there was not a lot of light in the hotel, but on this trip it seemed extra dark. I walked into into the wall on the 5th floor because I don't have depth perception when it is dark. I disliked the $40 daily charge and having to use a $40 chip where we could not get any change back. On the last day we bought six pastries and gave it to the homeless on 8th Avenue. Housekeeping is excellent and very gracious.