The Mayfair Hotel - OCEANA COLLECTION Guest Reviews
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Write a review
Danielle Sat, 9 March 2024
Fabulous stay
Liked: Had a fabulous stay! The hotel has been refurbished. The room was immaculate! The staff were very welcoming. Faultless! Have rebooked already :)
Hannah Sat, 9 March 2024
Brilliant stay, staff were wonderful,...
Liked: Didn’t have breakfast
Paul Wed, 6 March 2024
Good value for money
Liked: Value for money with great staff and good cleanliness
Disliked: Good central location a few minutes walk to the beach
Tracy Mon, 4 March 2024
Very poor
Liked: Comfy bedWalking distance to the Centre of town
Disliked: Where to start?Having taken over the hotel, & reopened on the day of our arrival the owners clearly weren't ready to receive guests. Whilst the manager 'talked the talk' she seemed to be 'heading cats' when it came to her staff. The receptionist appeared to know nothing of the hotel & hospitality industry. As my friend and i were out for the evening, we were given a four digit security code by the receptionist & told if there were any problems he would be available. On returning we soon found that the code did not work, the receptionist actually nowhere to be seen & the emergency contact number on the door did not work. As two ladies alone in an unfamiliar area we were so fearful we went a cross the road to the Holiday Inn. This nightmare only ended when the manager came back across to the Mayfair just as two guests came back & used a completely different code to get in. Unfortunately, continually saying 'sorry' upon hearing our plight simply isn't enough
Katherine Mon, 4 March 2024
Pleasant
Liked: Friendly staff Location Clean property
Disliked: The room was very cold/ couldn’t get the heating working. Issues with the tv /remote.
Karen Sat, 2 March 2024
Great value and good location
Liked: I didn’t have breakfast. The location and price were the best features of this hotel and the friendly staff. Basic but comfortable.
Disliked: Jaded on the outside, needs a coat of paint and maintaining. Not a good look from the outside
Richard Thu, 23 November 2023
Cant comment on Mayfair as moved to another hotel
Liked: Location was perfect
Disliked: Hotel is tired , lift inadequate, room was poorly insulated - high winds allowed a whistle in the room all night - stayed in the sister hotel the Suncliff as Mayfair overbooked - it was ok
Becca Sat, 4 November 2023
Pleasant
Sharon Sun, 29 October 2023
Perfect
Brock Mon, 23 October 2023
What stay. the MAYFAIR WAS CLOSED
Liked: There was nothing to like
Disliked: What I didn't like was arriving to find the MAYFAIR WAS CLOSED