Grand Scarborough Hotel

Pleasant

Disliked: Having t use debit card for everything in hotel bit slow on booking in

Good for a family get...

Liked: Fantastic position
Disliked: Terribly slow check in - nearly an hour long queue. More staff needed plus is identification check of passports/driving licence necessary for uk citizens. This slowed it down. Previous nights stay elsewhere booked online key handed over on arrival no further check in needed.

Very good.

Liked: Location. How easy it was to use my mobility scooter which I could keep folded up in my room.
Disliked: TV half main channels I could not get only fault.

Amazing hotel

Liked: The hotel was incredible, the setting was amazing, see the photos
Disliked: All good nkthing negative

Exceptional

Exceptional

Excellent value for money ;...

Very good

Liked: Really nice staff the hotel was clean and I even got a Seaview window at no extra cost made lovely memories with my 11 year old daughter
Disliked: Needed more pillows lift was a pain at times and windows could do with a clean

Eye opening one-off.

Liked: Historic building, staff were lovely. The main lobby was grand and looked amazing.
Disliked: The bed was uncomfortable. It was two single beds pushed together. One pillow, the air filter in the bathroom let an awful noise go everytime the light switched on. The room was dusty other than the bed and the tv & table. There was a feedback card on the desk with no pen. The pain on the walls is flaking around the hotel, the lift felt as though it was going to break and genuinely took around 5 minutes to go to the required floor (there’s only 4 floors it could’ve gone to). Vending machines were broke, the toy vending machine was turned off also.