The Crockett Hotel Guest Reviews
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|0.7 miles from San Antonio centre|
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Kim Sat, 25 April 2020
We would highly recommend staying...
Liked: We were in the middle of a military move and we always try to have a stop with our kids to explore a new location on the way to our new home. This time we chose San Antonio. We had our dog with us, who was traveling for the first time and I was nervous about thin walls an noise upsetting him. The rooms were quiet, so that wasn't an issue. They even had an area for us to take our pup to do his business. The staff was great with him, even one of the valet attendants would pet him every time he saw him. Breakfast had more than enough option and met everyone's wants in our family of 5. We chose this hotel because of the price and the location being close to the Alamo and Riverwalk. Little did I realize where we were really staying and the history of the hotel. We had our three boys (6,9,&11) and they loved the hotel. I would not recommend this hotel to anyone who has rambunctious kids as it felt like they had more older travelers. Our boys are pretty mellow, so it wasn't ever a concern for us. I would highly recommend this hotel and I would be happy to stay here again. We have stayed at many different types of hotels and resorts over the years and The Crockett Hotel is one of our favorites.
Disliked: Our car keys with the valet went missing and couldn't be located the morning we were set to leave. Thankfully we had our second set with us so we were able to continue on our journey and stay on target. The staff stayed in contact with us and let us know the second they had found them. They mailed the keys overnight to our destination so that they were there before we even arrived. While it was inconvenient, they made sure to fix the issue and that would not keep me from staying with them again.
Fred Mon, 30 March 2020
ITS A VERY NICE PLACE...
Liked: EVERYTHING WAS GOOD THERE A NICE PLACE
Disliked: WAS A BIG SHOCK ABOUT HAVING TO PAY $28.OO FOR PARKING. IT SHOULD HAVE BEEN NOTED ON YOUR SITE.
Lindsey Sun, 29 March 2020
Robin Mon, 23 March 2020
We enjoyed our stay very...
Liked: The cleanliness was great and the staff was very friendly and helpful.
Disliked: The water in the shower did not stay a consistent temperature. There could have been safety bars in the tub/shower. The parking could have been less expensive.
Nancy Sun, 22 March 2020
Liked: We were right next to the Alamo.
Disliked: Perfect place to stay for downtown San Antonio!
Troy Fri, 20 March 2020
Liked: My favorite thing was the view from my suite.
Disliked: I liked everything
Anonymous Wed, 18 March 2020
Liked: Good location & breakfast!
Disliked: The tv messed up 8 times, we had to have maintenance come in multiple times, the bathroom faucet leaked and got all over the counter, and at one point a maintenance man just walked into our room without being let in or any prior warning. We had just woke up and a man just walked in to ?check the door stoppers? is what he said. We were pretty upset. After 2 days of the tv not working, faucet running and a man walking into our room, they finally upgraded us to a suite. We had no issues after that.
Rafael Tue, 17 March 2020
Kevin Tue, 17 March 2020
Liked: After many hours of driving I arrived at the hotel at 3pm check in time, after some confusion with the valet I went to my room for a shower before joining my up with my brother for a late lunch. While showering, after about 90 seconds the after went ice cold. After getting dressed I went to the front desk to tell them of the water problem. The woman at the desk without apologizing said that probably wasn?t operating the shower properly. Later that night I needed something from my vehicle and went to the desk for the key to my truck. The valet escorted me to my truck and casual mentioned that my truck had been involved in an accident earlier in the day. No one notified me of the accident and no one working at this time had any information about the accident. The staffs incompetence required me to get the police involved several hours after the accident.
Disliked: Very close to the river walk
Sondra Mon, 16 March 2020
Our ruined vacation
Liked: It was very quiet during the day..... there were no stares at My transgender daughter
Disliked: It was loud earlier in the morning and was woke up by lawnmowers and weed eaters