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The Addison Hotel SureStay Collection by Best Western eef - (855) 254-7214
The Addison Hotel SureStay Collection by Best Western, 4505 Beltway Drive, Addison, TX -(855) 254-7214
Area: Galleria - Dallas North
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BOOK ONLINE OR CALL - (855) 254-7214
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (521 Ratings)
0.6 miles from Addison centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
The Addison Hotel SureStay Collection by Best Western is 15 miles from downtown Dallas. This hotel features a gym pool and walking track and a 32-inch flat-screen TV in every room. The Addison Hotel SureStay Collection by Best Western offers guests a daily breakfast and coffee in the lobby. The hotel is equipped with a business center and meeting rooms. Rooms at the Addison Hotel SureStay Collection by Best Western provide guests with a coffee maker and hair dryer. Guests can watch cable TV or use the free Wi-Fi. The Addison Hotel SureStay Collection by Best Western is within 15 mile of the Dallas Convention Center. The Dallas World Aquarium and Dallas Museum of Art are within a 30-minute drive of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Outdoor pool (all year)
` Shared lounge/TV area
` outdoor pool
` golf course (within 3 km)
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Board games/puzzles
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Face masks for guests available
` Invoice provided
` Parking on site

The Addison Hotel SureStay Collection by Best Western Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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1

Poor - 1.0 out of 5

Katie Thu, 28 March 2024

Pay a few more dollars...

Disliked: The beds were hard and were overall uncomfortable. The front desk agent on duty clearly did not like his job and was not shy about how much he did not want to be there. He was rude and dismissive to guests checking in and should strongly reconsider working in the hospitality field. Our overall experience was pretty terrible.

2.5

Fair - 2.5 out of 5

Lewis Thu, 28 March 2024

Passable

Liked: Location was fine. Option to change ro was available.
Disliked: Ac issue , room wasnt clean. Carpet needs deep cleaning, and breakfast options need improvement. Some staff needs better PR.

3.5

Good - 3.5 out of 5

Justin Tue, 26 March 2024

I didn't spend a couple...

Liked: Everything was great. No complaints
Disliked: N/A

4

Very Good - 4.0 out of 5

Jasmine Thu, 21 March 2024

Very good

4.5

Wonderful - 4.5 out of 5

Mccombs Mon, 11 March 2024

Superb

Liked: The cleanliness was fabulous! Everything was great, lots of restaurants within walking distance!
Disliked: The eggs were a little dry and potatoes were a a little to over seasoned

1.5

Poor - 1.5 out of 5

April Wed, 28 February 2024

NEVER AGAIN!

Liked: Breakfast was presented well. The staff were nice. WiFi worked well. They kept the hotel as clean as they could. They were available anytime I need to ask a question or made a request for towels etc.
Disliked: Mold and mildew in window and shower. Doors don’t close quietly, every door slamming throughout the building. Couldn’t sleep because of that. You can hear other guest. They don’t care if they’re loud and disturbing everyone else. I used to love Best Western. Hotel value went down hill. I wish I would’ve stayed elsewhere. Now I understand why it was much cheaper than others.

5

Exceptional - 5.0 out of 5

Juan Tue, 27 February 2024

Exceptional

0.5

Poor - 0.5 out of 5

Kimberly Mon, 19 February 2024

Never again

Liked: I booked a reservation but needed to check in before check in time and was denied so I ended up not staying there at all but they still tried to take the full price off my debit card even though I didn’t stay at all… thank god I keep my transactions off at all times!
Disliked: The fact that I couldn’t check in before check in time even when I offered to pay the extra fee… and the fact that y’all still tried to change my card even though I didn’t stay there at all.

5

Exceptional - 5.0 out of 5

Trisha Sun, 18 February 2024

Exceptional

3.5

Good - 3.5 out of 5

Karen Sun, 18 February 2024

Addison Sure Stay use to...

Liked: Convince to location to family We came in for a family funeral and was able to check in a little early to allow us to unpack and make room to go to airport to pick up another family member
Disliked: No Toilet paper..we used the Tissue Box ..had less than a half roll up on arrival and no extra roll in bathroomRoom was very small and pillows were small Bedding quilts moved around when you slept They took a deposit of 100 and upon check out I was going to pay balance with a different card and was told I had a Zero Balance so they took it all on the same card ..also they don't take cash A tour bus load came in late and the hallways were noisy so we could hear doors slamming shut all night and yelling in the hallways We didnt sleep that night if the funeral so we got up early and checked out I didn't see food set out for early risers as it was suppose to be breakfast also ...Usually there is a table with 2 chairs to sit and eat or whatever and missed that too

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The Addison Hotel SureStay Collection by Best Western 4505 Beltway Drive, Addison, TX