Liked: Just get my luggage out of concierge quickly, as I returned from meeting, to catch train, I nearly missed it.
Disliked: NA

Pleasant

Liked: Love the building, the staff is sweet and very helpful
Disliked: First stay I had a lovely room with a bow window and view of the square. This time the room was smallish, darkish, back of building and cooking smells during the afternoon. Not worth the price.

Very good

Superb

Good position, clean room, wonderful...

Liked: Gorgeous breakfast. Easy to use the room and staff really helpful.
Disliked: Nothing

It was a difficult time...

Liked: We needed to be near to UCHospital and thus was ideal
Disliked: The room was on the small side but suited all our needs

We (my sister and I)...

Liked: Did not enjoy breakfast at the hotel, sorry. but we did eat some meals in the bar and were impressed. The staff was attentive and competent each time.The front desk staff was excellent, efficient and helpful at all times.Housekeeping did a super job, we were very pleased with them.
Disliked: I can't think of anything that I did not like about this hotel.

In general, the first acquaintance...

Liked: Location and breakfast is excellent. Quiet area. If you look, you can find a beer tavern and other goodies nearby. The beds are comfortable.
Disliked: The room did not correspond to the one shown in the Booking reservation. At first, we had to negotiate to get one double bed and one single bed, as it was in the reservation. Good thing I had printed the confirmation received at the time of booking. At a later time, the data in the reservation was changed by the hotel without coordination. There is neither a refrigerator nor a minibar in the room

Staff friendly, Hotel needs an...

Liked: We have been coming to London Twice a year since 1978 & have stayed in the same area (Bloomsbury) from 3 star to 5 start.Hotels The area is great
Disliked: The Hotel needs newer amenities. Closets, furniture ,pillows, ect