SureStay Plus Hotel by Best Western Smithfield Guest Reviews
Write a review
Write a review
Nelson Mon, 28 August 2023
Very good
Liked: Great location
Disliked: There was a different smell in the hotel.
Alda Tue, 15 August 2023
Very pleasant
Liked: Location was off the main road so fairly quiet - we were away from the main part of the building where most of the guests were staying so had a very comfortable stay. Staff very friendly and eager to help - changed the fridge in our room which wasn't working instead of moving us.
Disliked: Nothing negative to say about this stay
John Sun, 11 June 2023
Disappointing
Liked: Bed was comfortable,we went to a concert that night,we check in and left for the concert, when we got back to the room that night at 10:30,we discovered the TV did not work,no one at the front desk to help,reported it at 7am Going to breakfast, front desk said they would let maintenance know when they come in
Disliked: Hotel was outdated
Cianci Fri, 26 May 2023
Will know better for the...
Liked: It was the first time that we stayed at this hotel, as we always stay at other nearby hotels. It is at an adequate location to get us closest to our events since the other hotels were already all booked.
Disliked: The level of cleanliness leaves a lot to be desired. The heavy musky smell in the room probably from lack of airing out and carpets not having been shampooed in a long time, dirty mirrors, washrooms, etc.
Andrea Thu, 25 May 2023
Poor
Leeann Sun, 21 May 2023
Good
Stanley Sun, 21 May 2023
Good
John Wed, 17 May 2023
Everything was really good
Liked: Everything
Disliked: No microwave.
Samuel Wed, 10 May 2023
Exceptional
Liked: The room was quite big and bed very comfortable and clean facilities.☺️
Disliked: Nothing everything was great!☺️
Laura Tue, 21 March 2023
Exceptional
Liked: Very personable and friendly staff from check in to the cleaning lady. The room was clean and the beds were comfy.
Disliked: ...my only draw back was I anticipated a microwave in the room and there was none.