SureStay by Best Western Salt Lake City Downtown Guest Reviews
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Julie E, Salt Lake City Sun, 2 October 2011
It was loud and drug infested. There was only a sheet and the bed cover, no blanket at all. The water temperature was way too hot and burnt a hand. Mold in the shower. Towels were too small, only had one wash cloth in the motel. Pretty sure there was prostitutes hanging outside our room. We had to put in ear plugs and turn on the fan to drown them out. Will never stay there again. Almost went somewhere else all together.
Liked: The employees were nice.
Disliked: Was not impressed with this location
Johanna Wed, 4 June 2025
Very good
Liked: The room was big and clean. Staff was friendly and we really liked the gated parking.
Disliked: The property looked a little rundown.
Anonymous Tue, 3 June 2025
Really liked the gate security,...
Liked: Excellent and attendant was very helpful...and very nice.
Fox Mon, 2 June 2025
Exceptional
Liked: Affordable
Disliked: Nothing per say
Anonymous Mon, 2 June 2025
Sketchy
Liked: Location was close to the downtown, so that was good. Staff was friendly.
Disliked: Room smelled like cigarettes, had yellow running stains on the bathroom walls. Breakfast was low quality, kind of expected, but they had few options so that’s good. Staff gave us the wrong WiFi password. Kind of noisy place too. Not staying there again.
David Wed, 28 May 2025
Decent place for a decent...
Liked: Beds were very comfortable. Good location.
Yvonne Tue, 27 May 2025
Superb
Liked: The room was clean & the bed was very comfortable. The staff was very nice & helpful
Disliked: It was disappoiting that the juice machine did not work. We were there for 2 days & it wasn't fixed or juice replaced in other containers.
Robbie Mon, 26 May 2025
Very good
Liked: Comfortable bed, clean, daily maid service, good breakfast
Whitlock Mon, 26 May 2025
I’d stay here again
Liked: It was safe- I liked the limited access gate.
Disliked: I didn’t like the people (men) cat calling me in the parking lot
Collie Sun, 25 May 2025
The attention to Detail was...
Liked: Nothing
Disliked: Dirty and cheesy
Miller Sun, 25 May 2025
EH!
Liked: That it was gated.
Disliked: No juice at either morning breakfast. No milk on Fri. for the abundance of dry cereal and oatmeal. 1/3 of heated breakfast items not covered. Small pieces of litter along both bed frames. Literally put 3 towel sets in a 2 queen bed room. The 1 inch border of dust on the floor at the wall.The front door striker plate was about a 1/4 inch off. ( didn't exactly shut all the way even when locked. The hvac fan would never turn off, had to unplug for it to end. One more thing, just reminded of the possibility of poop actually being on the wall on both walls around toilet.