SureStay by Best Western Salt Lake City Downtown Guest Reviews
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Julie E, Salt Lake City
It was loud and drug infested. There was only a sheet and the bed cover, no blanket at all. The water temperature was way too hot and burnt a hand. Mold in the shower. Towels were too small, only had one wash cloth in the motel. Pretty sure there was prostitutes hanging outside our room. We had to put in ear plugs and turn on the fan to drown them out. Will never stay there again. Almost went somewhere else all together.
Liked: The employees were nice.
Disliked: Was not impressed with this location
Janyne Tue, 15 July 2025
Passable
Anonymous Wed, 9 July 2025
Poor
Liked: The friendliness of the staff
Disliked: The Room was not clean. I found a couple drops of blood on the wooden floor. I also found a couple of weird stains on the bedsheets, showing me that the room was not cleaned on a daily basis.
Ryan Wed, 9 July 2025
Very scummy
Disliked: The hotel charged me for two nights instead of the one i stayed. When I sent a message asking for a cancelation of the extra charge, I received no response. Earlier, when I was there the provided wifi password didn't work, I called the front desk, and the staff did not pay attention, giving me the address of the hotel instead and hanging up. The lack of minimal effort with maximum profit speaks bounds for staying here
Merari Tue, 8 July 2025
Very good
Liked: The size of the bedroom, access to a pool and also the breakfast.
Komis Tue, 8 July 2025
Passable
Taniya Mon, 7 July 2025
Exceptional
Monica Sun, 6 July 2025
Good
Liked: The price and how clean it was hardly no activities plus it was gated
Disliked: When they cleaned our room with a chemical that was strong and made us nauseous. It smelled like vinegar and no remote.
Camille Sat, 5 July 2025
Exceptional
Anonymous Sat, 5 July 2025
Good
Sue Fri, 4 July 2025
Easy check in and check...
Liked: Security with gated entrances
Disliked: A little run-down facade