Stewart Hotel Guest Reviews
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|2.0 miles from New York City centre|
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Angela, Littlestown, visiting Madison Square Garden Thu, 3 August 2017
The place is clean, safe, attractive. The staff is well trained. However, when you do not get the room you booked and have to squeeze 7 people into a room for 4, it greatly reduces your ability to enjoy your stay. We literally were stepping on each other for three days. We could not unpack our things because there was no room. I booked 6 months in advance because it was important for us to have the room we asked for. This was my fourth time staying at this hotel. I will not be returning again.
Liked: The staff was very nice and did their best to help us.
Disliked: I booked a suite 6 months ago. Checked in 3 hours early but did not get my room I was promised. They ended up putting me and my 6 guests in a room meant for 4 people.
Pjm Wed, 17 July 2019
Overpriced very basic unfriendly staff
Disliked: Very dated Air con was dirty and noisy Night desk staff rude and unfriendly
Samantha Wed, 17 July 2019
Traveling for business, location was...
Liked: Loved the optional upgrade. Quiet room, minimal street noise. Location was great and inside staff was accommodating. Check in was great, they were able to get is in a bit early upon arrival.
Disliked: Not using any ?resort? amenities , being changed that fee is ridiculous. Morning hotel doorman tried the black car service scam upon us checking out. I even think the taxi that came was apart of his scheme. The taxi driver had to be told to turn on his meter and he was surprised I wasn?t paying cash. I?ve emailed hotel and hope they pay attention.
Chris Wed, 17 July 2019
Disliked: Long queues for checkin ... or pretty much any other time Old window aircon unit directly by the bed
Jacob Wed, 17 July 2019
Warren Wed, 17 July 2019
Charlie Tue, 16 July 2019
Very poor hotel
Disliked: Rudeness of staff. Dirtiness of the rooms.
Roberto Tue, 16 July 2019
Liked: Very centrally located
Disliked: Could have been more refreshed and cleaner
Julie Tue, 16 July 2019
Liked: Location very good. Staff helpful.
Disliked: Rooms could do with a paint. Style a bit outdated.
Anonymous Tue, 16 July 2019
Overall stay was ok
Disliked: Cleaning of our room was not as expected. There were areas where hair was left in the bathroom and shower. Our cleaning lady missed cleaning our room for one night.
Mac Mon, 15 July 2019