Stewart Hotel Guest Reviews
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Giovanna, Staten Island, visiting Hammerstein Ballroom Tue, 6 December 2022
The hotel is a very beautiful old building which is what I love. The room was nice and the size was good and the price was not bad.
Liked: The workers were pleasant and helpful.
Disliked: There was no lock on the bathroom door.
Angela, Littlestown, visiting Madison Square Garden Thu, 3 August 2017
The place is clean, safe, attractive. The staff is well trained. However, when you do not get the room you booked and have to squeeze 7 people into a room for 4, it greatly reduces your ability to enjoy your stay. We literally were stepping on each other for three days. We could not unpack our things because there was no room. I booked 6 months in advance because it was important for us to have the room we asked for. This was my fourth time staying at this hotel. I will not be returning again.
Liked: The staff was very nice and did their best to help us.
Disliked: I booked a suite 6 months ago. Checked in 3 hours early but did not get my room I was promised. They ended up putting me and my 6 guests in a room meant for 4 people.
Marc Fri, 10 March 2023
Passable
Stephanie Fri, 24 February 2023
Great location easy to walk...
Liked: easy check in, allowed early and upgraded our room without asking
Disliked: Noise cancelling windows to block out the traffic horns
Cheri Sat, 11 February 2023
Very good
Mariia Thu, 9 February 2023
Pleasant
Yuliya Thu, 19 January 2023
We recommend this hotel, it's...
Liked: The check-in experience was smooth even though we arrived in the middle of the night. The hotel staff was always helpful and attentive. We also liked breakfast.
Disliked: Nothing in particular
Saioa Thu, 19 January 2023
Superb
Jennifer Sat, 14 January 2023
Good location close to main...
Liked: Excellent location, close to subways and walking distance to Times Square.
Disliked: Stayed in the 1 bedroom suite, sofa bed was uncomfortable. Requested the sofa bed be made up while out sightseeing after we arrived, had to ask reception twice again to get housekeeping to do this. Asked for extra pillows never got them didn’t bother asking again. Room was very shabby, not at all decorated as in the photos on website, carpet very old and worn. Was probably expecting more at it is rated 4 stars and the last time I stayed there when it was called the “Affina” years ago the bedroom suites was a lot better. When we arrived at check in was given keys to someone else’s room walked into the room it was still in use by another guest, luckily enough they were not present in the room would have been very embarrassing if they were. Went back to reception it didn’t seem to bother them just got ‘sorry for the inconvenience’ and given another key!
Mi Fri, 13 January 2023
Passable
Kosmas Sun, 8 January 2023
Passable
Laura Sun, 8 January 2023
Spacious, functional and no-frills room
Liked: Room was spacious, comfortable and the location was perfect. The lobby is very grand and ornate (which I think can mismanage expectations). While the furnishings are old, they were clean. AC worked.
Disliked: Furnishings, especially the bathroom, are dated and used. Could use some refreshing and updating.Despite being December and cold outside, the warms were very warm and needed AC (which was on the loud side). Windows couldn't be opened, which is common for North American hotels.