The place is clean, safe, attractive. The staff is well trained. However, when you do not get the room you booked and have to squeeze 7 people into a room for 4, it greatly reduces your ability to enjoy your stay. We literally were stepping on each other for three days. We could not unpack our things because there was no room. I booked 6 months in advance because it was important for us to have the room we asked for. This was my fourth time staying at this hotel. I will not be returning again.

Liked: The staff was very nice and did their best to help us.
Disliked: I booked a suite 6 months ago. Checked in 3 hours early but did not get my room I was promised. They ended up putting me and my 6 guests in a room meant for 4 people.

We would recommend staying. The...

Liked: The staff were courteous and efficient and upgraded us to a corner room with a kitchenette. It was spacious and quiet and the bed was very comfortable.
Disliked: The bathroom could benefit from an upgrade, however it was clean and the towels were changed during our 2 night stay.

Pleasant

Ensure you get what you...

Liked: No comped breakfast like stated
Disliked: Staff didn?t know what they were doing rude customer service

Very good

Pleasant

Liked: Great bed and mattress. Room was larger than usual, not as big as in the pictures though. We had also a very nice view.
Disliked: The overall atmoshepe of the hotel is not great, it is hard to describe. The cleaning service comes in the morning so early we hardly were able to have it cleaned every third day.

Very good

Very good

it was beautiful to stay...

Liked: it was beautiful and the staff was so nice
Disliked: the pull out sofa bed was nasty

Exceptional