Staybridge Suites Austin Round Rock

Exceptional

Liked: The staff was very friendly, and they had a wonderful breakfast selection as well

Passable

Very good

Very poor

Good

Liked: Extra spacious rooms and was clean
Disliked: Bedding and mattresses really need to be updated, as they were badly stained. The drain in the shower was clogged.

Poor

Liked: We wanted a 1-BR unit with sofa bed so this was 1 of only 2 we could find in Austin. Room was decent size but that's about all the good things we can share.
Disliked: Maintenance is very lacking. Shower curtain rod ready to fall off. Screws and plaster look like it was cheaply fixed many times. No vent fan in bathroom so gets super humid and condensation drips down walls to create puddle on floor. No pots or scrubber to wash dishes. Water dispenser in gym didn't work. Lock on exterior door broken so you can walk right in without key. No TV in bedroom. No toilet seat cover. Not enough towels in room. 2 washers and 2 dryers out of order.

Safe, comfortable and inviting.

Liked: Staff was friendly and everything was clean. The breakfast spread was impressive as well.
Disliked: It’s super picky but the air conditioner was a bit noisy, but on the bright side we just thought of it as a sound machine. That or we were too tired to care anymore.

Pleasant

Liked: Cleanliness
Disliked: The air conditioner in room didn’t work well

Very good