Square Hotel at Times Square Guest Reviews
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Tina, Worcester, visiting Samuel J Friedman Theatre Thu, 7 June 2018
I knew going in that they were doing renovations. The toilet ran the entire time. The carpet was damp and cold and impossible to walk on with bare feet. Frankly, it was disgusting. I complained but instead of moving us, because it was too late at night to move us, they sent someone with towels to sop up the water and gave us a voucher for a free breakfast. The bed was hard as a rock and the pillows were very uncomfortable. The renovations started up the next morning around 8a.m. so there was no opportunity to take advantage of sleeping in. I paid $300 to stay there and it was definitely not worth that price.
Disliked: Carpet was damp and cold.
Janet, Vineland, NJ Sat, 5 May 2012
Room was very small but ok since we were only there for 1 night and weren't in the room much. It was clean, front desk staff were friendly. Carpeting needs to be replaced.
Liked: Clean
William Wed, 14 June 2023
Bad
Aisling Tue, 6 June 2023
Pleasant
Sofia Mon, 5 June 2023
Passable
Liked: It was a place to stay for night so did not expected much. Room was fine, bathroom fine, and that's pretty much it.
Disliked: Looks better in the pictures.
Anonymous Sat, 3 June 2023
Poor
Marvin Thu, 25 May 2023
I Love New York!
Liked: The hotel location was conveniently located. We were able to walk outside an in the middle of everyting.
Disliked: The heather in the room was a boiler and randomly turned off and on, so our room was cold at times.
Liam Wed, 24 May 2023
Superb
Ramaswamys Wed, 24 May 2023
Reservation was cancelled in the...
Disliked: Our reservation was cancelled without any reason.
Teacher Tue, 23 May 2023
Passable
Liked: Location
Disliked: Hotel Name confusion. I booked with Square Hotel, and my credit card said Amsterdam Court Hotel so I thought my card had been compromised and cancelled it. Got a new card. Your receptionist said, when I asked her about the Amsterdam Court Hotel, "I've never heard of that hotel"!!! It would have saved me a lot of anger and stress if she would have told me that the name had been changed. However, my credit card statement still shows Amsterdam Court! Why is that!?!?!?! Also, No place to open suitcases in your hotel room. Very disappointed!!!
Carmen Thu, 18 May 2023
Great customer service, especially from...
Liked: Convenient location to all the places near Times Square.
Randolph Wed, 17 May 2023
Disappointing