Springhill Suites Dallas Downtown/West End Guest Reviews
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|0.7 miles from Dallas centre|
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Nancy, Clatskanie Mon, 24 October 2016
Liked: The front desk staff was excellent. She was attentive and was able to clear up a problem with our reservation quickly and efficiently.
Monique, Humble Sun, 28 August 2016
For the price, you would think the room would be better but it was outdated and smelled old. I will NEVER stay here again!
Liked: Customer service.
Disliked: The room.
Donita, Fort Worth, visiting House of Blues Dallas Thu, 28 May 2015
Springhill was one of the best hotels I have stayed in. Well located, within walking distance to great restaurants, shopping and entertainment. The associates were very attentive and made sure we had all we needed. I will definitely stay again for our girl's night out.
Liked: Was extremely pleased with all the associates of Springhill.
Wendy, Carthage, visiting House of Blues Dallas Sun, 17 May 2015
Liked: Perfect location; great staff; nice rooms!
Clayton, Tyler, visiting House of Blues Dallas Sat, 19 October 2013
The check-in process was a breeze; the room was very clean; the location was perfect; the people at the front counter were very knowledgable about the area, helpful and very friendly. I will definitely be staying here again - thank you for the pleasant experience!
Disliked: I don't really have anything to complain about!
Greg, Needville, visiting House of Blues Dallas Thu, 30 May 2013
House of Blues concert was amazing. Easy to navigate in downtown.
Liked: We got a clean, fresh room. The next morning the assistant manager comped our valet parking which was $22.
Disliked: The first room they put us in had not been cleaned and was filthy. When I asked for some kind of compensation I was told there was nothing they could do for me since I did not book the room directly through them.
Bonnie, visiting House of Blues Dallas Mon, 29 April 2013
We stayed for a concert at the House of Blues. Short walk to the venue with several good places to eat close by. This hotel was AWESOME! We went off the pictures and I was worried about this but the place was so nice. Good view of the area; clean; within walking distance of several museums and the aquarium. A lot of cool little places to just explore in the vicinity. I would definitely stay there again. Malls in the area were closed at weekends so if you're wanting to shop you will have to go elsewhere.
Liked: Very good location; clean; friendly staff.
Disliked: Bathroom door was hard to close. Toilet paper rolls wouldn't stay in place.
Brenda L, Canyon Lake Thu, 28 February 2013
We enjoyed our stay - it was quiet and there were a lot of nice restaurants close by. We will be coming back.
Liked: Excellent room.
Eric W., Dallas Sat, 16 April 2011
Booked accommodations for my wife in conjunction with a surprise I was setting up for her. I had flowers delivered the day of check-in and was really concerned that they wouldn't make it up to the room. The front desk really hooked me up and had the room squared away prior to check-in. Very pleased.
Liked: Wonderful Staff
Disliked: Parking is expensive